IT Desktop Support Engineer

Axiom Technologies is a Global IT Services partner supporting medium to large\-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on\-call assistance to end\-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

Role: IT Support Engineer

Location: Breda, Netherlands (On\-Site)

Duration: Contract / FTE

Language: Dutch (Native \& Fluent)

Key Responsibilities:
-------------------------

• Provide first\- and second\-level support for desktops, laptops, printers, and mobile devices.


• Respond to service requests and incidents via ticketing system, phone, or in\-person.


• Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications.


• Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.).


• Set up and configure new employee workstations, including user accounts and permissions.


• Maintain asset inventory and ensure accurate documentation of IT equipment.


• Assist with onboarding/offboarding of employees from a technical perspective.


• Support remote users with VPN, remote desktop, and connectivity issues.


• Collaborate with other IT teams on escalated issues or project\-related tasks.


• Follow security protocols and assist with antivirus, patching, and data protection policies.

Qualifications Required:
----------------------------

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).


• Hands\-on experience in a desktop support, helpdesk, or IT technician role.


• Strong knowledge of Windows OS, Office 365, and basic networking concepts.


• Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.


• Excellent communication and interpersonal skills.


• Strong troubleshooting and problem\-solving abilities.

Preferred:
--------------

• Experience with macOS or Linux environments.


• IT certifications such as CompTIA A\+, Network\+, or Microsoft Certified: Modern Desktop Administrator.


• Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF).

Working Conditions:
-----------------------

• On\-site support is required.


• Occasional lifting of equipment (up to 25 lbs).


• Flexible schedule or after\-hours support may be needed during maintenance windows or emergencies.

GDPR Notice: By applying, your personal data will be handled securely in compliance with GDPR and Axiom Technologies’ privacy policies. Your profile will not be shared with any client without your prior consent.

️ Equal Opportunity Statement: Axiom Technologies is an Equal Opportunity Employer. We value diversity and are committed to fostering an inclusive and discrimination\-free workplace.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.eu@axiomtechnologies.com

Deze vacature komt van indeed. Originele vacature bekijken ↗