IPS Team Leader
IPS Team Leader
Salary: £33,000
Location: Leicester (community-based travel required)
Contract: Permanent
About the Role
We are seeking an experienced and motivated IPS Team Leader to lead and support a team of Employment Specialists delivering high-quality Individual Placement and Support (IPS) services across Leicester.
This role is responsible for ensuring service delivery aligns with IPS fidelity standards, contractual KPIs and organisational quality requirements. You will provide leadership, supervision, coaching and operational oversight to ensure participants receive effective, person-centred support into sustainable employment.
The successful candidate will work closely with employers, NHS services, Jobcentre Plus, local authorities and community organisations to support integrated delivery and achieve positive employment outcomes for participants.
Key Responsibilities
- Line manage and supervise IPS Employment Specialists and associated delivery staff, including regular supervision, coaching and performance reviews
- Ensure caseloads are effectively managed in line with IPS fidelity standards
- Lead team meetings, reflective practice sessions and operational planning activities
- Monitor compliance with IPS fidelity standards and organisational procedures
- Support preparation for audits, fidelity reviews and contract monitoring visits
- Escalate and resolve employer concerns where required
- Develop and maintain strong relationships with NHS services, talking therapies, Jobcentre Plus, VCSE organisations and community partners
- Monitor safeguarding, quality and operational risks across the team
- Support continuous improvement and high-performance delivery across the service
- Experience managing or supervising staff within employability, IPS or related services
- Experience supporting individuals facing barriers to employment
- Experience maintaining accurate records and using CRM systems
- Strong leadership, communication and organisational skills
- Ability to manage competing priorities and support a high-performing team
- Knowledge of IPS fidelity standards and delivery principles
- Experience working in a target-driven or performance-based environment
- Experience engaging employers and external stakeholders
- Experience working collaboratively with health and community-based services
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