Invoice Finance Relationship Manager Assistant
Location
Swindon / Wiltshire
Other Locations
London / Greater London
Northampton / Northamptonshire
Swindon / Wiltshire
Bournemouth / Dorset
Dunfermline / Fife Region
Sheffield / West Yorkshire
Wakefield / West Yorkshire
Edinburgh
Belfast / Antrim
Birmingham / West Midlands
Cardiff
Chester
Glasgow / Glasgow City
Maidstone
Worthing
Norwich / Norfolk
Newcastle
Leeds
Manchester
Salary
Between £25,250 and £30,000 per annum
Contract
Permanent (Full Time )
Reference
3480
Closing Date
02 June 2026
Job description
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This is a fantastic opportunity to join the Invoice team, which is a small specialist team within Business Banking. We provide a wide range of businesses with working capital support to aid cash flow and growth. You will play a key role in keeping the Society safe and in supporting our existing Invoice Finance customers and Invoice Finance Relationship Managers.
If you're passionate about providing great service and willing to do what it takes to make our customers happy, please read on.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK\-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Glasgow or Leeds. If your application is successful, your hiring manager will provide further details on how this works.
Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024\. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
In this role, you’ll have the opportunity to learn about all aspects of Invoice Finance and associated risk management whilst assisting Invoice Finance Relationship Managers with the onboarding of new Invoice Finance customers. You’ll complete timely and accurate processing of CHAPS and currency payments, and deal with general administration relating to Invoice Finance facilities.
A critical part of the role will include processing customers’ month\-end sales ledger reconciliation returns as part of our wider risk management strategy to help keep us safe.
You’ll be calculating and updating reserves to ensure accurate funding is available to our customers and interacting with customers for prompt query resolution.
Working with various banking teams, such as Payment Operations \& Finance, you’ll challenge, improve, and streamline existing processes whilst handling multiple tasks and prioritising workload.
About you
As a minimum requirement, you’ll have/be:
- Demonstrable analytical skills with experience working within a finance/accounts team
- Ability to learn quickly and able to work as part of a team
- Experience of dealing directly with customers either via email or by telephone
- Diligence \& accuracy
- Strong written and oral communication skills
- A desire to learn and develop
- A self\-starter, well organised, and able to work independently on complex tasks and deliver high\-quality results
- The ability to work in a fast\-paced change environment
- Experience of Invoice Finance or Accounts Receivable / Accounts Payable
- IT literate with working experience of using MS Office packages, including MS Excel
- Feel what customers feel \- We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight \- We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better \- We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done \- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
- 25 days holiday, pro rata
- Access to private medical insurance
- A highly competitive pension to help you build a strong foundation for retirement
- Access to an annual performance\-related bonus
- Training and development to help you progress your career
- A great selection of additional benefits through our salary sacrifice scheme
- Life assurance to provide peace of mind for you and your loved ones in the event of your death
- Wellhub – access to a range of free and paid options for health and wellness
- Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members \- those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard\-setter, we work for the good of customers, communities, and broader society.
We are purpose\-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up\-to\-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Please note that should you be successful in securing this role the job title on our internal systems will be Relationship Manager Assistant.
This listing is from indeed. View original listing ↗