via indeed · 12 June 2026 ·1 day ago

Internal Sales & Warehouse Assistant

D Zambelis
Chelmsford Full-time
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Internal Sales \& Warehouse Assistant

  • South Woodham Ferrers, Chelmsford CM3 5XJ

  • £29,000 per year \+ End of Year Bonus

  • Full\-Time \| Monday to Friday \| 8:15am – 5:15pm

  • 28 Days Holiday

  • Free On\-Site Parking

  • Training Provided
Join a Friendly, Established Family Business

D Zambelis Ltd is a successful family\-run company supplying tools and consumables to the stone industry throughout the UK. This year marks our 30th anniversary, and we’re looking for a reliable and hardworking person to join our growing team.

This is a varied, hands\-on role combining customer service, administration, warehouse operations, and dispatch. No two days are the same, making it ideal for someone who enjoys staying busy and learning different aspects of a business.

The Role

You will support the complete customer order process, helping customers, processing orders, preparing paperwork, organising dispatch, and assisting with warehouse operations.

Key Responsibilities

  • Answering incoming calls and assisting customers

  • Processing customer orders by phone, email, and messaging apps

  • Taking payments and preparing paperwork

  • Picking, packing, and preparing orders for dispatch

  • Printing and applying courier labels

  • Receiving deliveries and restocking shelves

  • Supporting stock control and warehouse organisation

  • Assisting with day\-to\-day business operations
What We’re Looking For Essential
  • Good communication and customer service skills

  • Confident telephone manner

  • Good computer skills

  • Organised and reliable

  • Ability to lift and move boxes safely

  • Reliable transport or ability to commute to South Woodham Ferrers

  • Positive attitude and willingness to learn
Desirable
  • Customer service experience

  • Sales support or office administration experience

  • Warehouse or order fulfilment experience

  • Experience using stock control or accounting software
Don’t worry if you don’t have experience in every area — full training will be provided for the right person.

What We Offer

  • £29,000 salary plus end\-of\-year bonus

  • Stable long\-term position with an established company

  • Full training in QuickBooks, stock control, and business systems

  • Opportunity to develop skills across customer service, operations, dispatch, and administration

  • Supportive and friendly team environment

  • Potential opportunities to assist at UK and international trade exhibitions

  • Free on\-site parking

  • Monday\-Friday working hours (no weekends)
This Role Would Suit
  • Warehouse Operatives looking for a more varied position

  • Customer Service Advisors who enjoy practical work

  • Sales Administrators seeking a hands\-on role

  • Dispatch or Logistics Assistants

  • Office Administrators looking for a mix of office and warehouse responsibilities
If you’re dependable, proactive, and enjoy being part of a close\-knit team, we’d love to hear from you.

Job Type: Full\-time

Pay: £29,000\.00 per year

Benefits:

  • Casual dress

  • Company car

  • Company events

  • Company pension

  • On\-site parking
Application question(s):
  • Are you happy to do both office work and warehouse duties (including packing and lifting boxes up to 25kg)?

  • Are you comfortable working in a fast\-paced environment where you may need to handle multiple tasks at once?

  • Do you have experience using computers for tasks such as emails, order processing, or data entry?

  • Are you reliable and able to work full\-time, Monday to Friday, 8:15am–5:15pm?

  • Can you reliably travel to South Woodham Ferrers (CM3 5XJ) every working day?
Work Location: In person

The market for this type of role

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