Internal Sales - Heating Spares
A leading distributor of heating products and spares is looking for an ambitious and customer-focused Internal Sales professional to join their growing team in Wolverhampton. This is an excellent opportunity for someone with a heating or plumbing background who enjoys building relationships, developing business and working within a fast-paced environment.
The business has an excellent reputation within the heating industry and is well known for delivering high-quality products and outstanding customer service. They are part of a successful and growing UK distribution group and continue to invest heavily in both their people and their long-term growth strategy.
With a strong focus on developing commercial business opportunities, this role offers the chance to work with facilities management companies, contractors and key commercial customers, while also managing and developing high-value key accounts.
Rewards
As an Internal Sales professional, you will receive:
- A starting salary between £34,000 - £42,000 (depending on experience)
- An uncapped annual profit share bonus
- Membership of the company's excellent pension scheme
- The opportunity to manage and develop key customer accounts
- Full internal training and ongoing development
- Additional manufacturer-funded training opportunities
- A stable, permanent role within a successful and growing business
- A friendly, supportive and collaborative team environment
- Internal Sales: Manage inbound enquiries, quotations, order processing and customer follow-ups.
- Business Development: Proactively identify and develop new commercial business opportunities, particularly within facilities management and contractor markets.
- Account Management: Build and maintain strong relationships with existing customers and key accounts.
- Customer Service: Deliver a consistently high level of service across phone and email communication.
- Product Support: Advise customers on heating parts and product solutions.
- Team Collaboration: Work closely with colleagues and suppliers to ensure excellent customer outcomes and smooth day-to-day operations.
To be successful in this Internal Sales role, you should have:
- Previous experience within the heating, plumbing or related industry would be ideal
- Internal sales, trade counter or customer-facing sales experience
- Ideally a commercial background or experience dealing with contractors, facilities management companies or commercial customers
- Strong communication and relationship-building skills
- A proactive and commercially minded approach
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