Internal Sales Engineer
Company Description
DEWESoft is a global leader in providing advanced test and measurement solutions, offering versatile and user\-friendly data acquisition and analysis systems for a wide range of industries and applications. Founded in 2000, DEWESoft has earned a strong reputation for innovative software and hardware products, tailored to meet precise customer needs through feedback\-driven development.
Role Overview
The Internal Sales Engineer role is a varied position combining customer communication, lead qualification, sales coordination, business development support, and marketing assistance.
You will be responsible for handling inbound enquiries from the website, online chat, email, and marketing activities, helping to qualify opportunities and direct them to the appropriate sales engineer. You will work closely with the wider sales team, particularly on larger projects where you may also act as an additional customer contact point.
We are looking for a someone with a good technical background and a high level of enthusiasm for understanding technical applications and helping potential customers to find the right measurement solutions for their engineering challenges.
The role will also involve supporting exhibitions, events, social media activity, and helping identify new business opportunities through LinkedIn and other online tools.
Key Responsibilities
Sales \& Customer Support
Manage and respond to inbound enquiries from:
Website forms
Online chat
Email enquiries
Marketing campaigns and events
Qualify incoming leads and direct them to the appropriate sales engineer
Maintain accurate records of customer interactions, opportunities, and follow\-up actions within CRM system
Support sales engineers on larger customer projects by:
Acting as an additional customer contact point
Liaising with technical support
Assisting with project administration
Assist with outbound lead generation and customer follow\-up activities
Business Development
Use LinkedIn and other online tools to:
Identify potential customers
Research target industries and applications
Discover new market opportunities
Build connections with prospective customers
Occasionally attend customer visits, demonstrations, exhibitions, and events independently or alongside sales engineers
Marketing \& Events Support
Help organise and support exhibitions, and other events
Assist with event logistics including registrations, customer communication, stand preparation, and follow\-up activity
Contribute ideas for marketing campaigns, social media posts and customer case studies
Support Dewesoft UK’s online presence across platforms such as LinkedIn
Skills \& Experience
Qualifications \& Experience
Degree (BSc, BEng, or equivalent) in:
Electronics Engineering
Mechanical Engineering
Mechatronics Engineering
Automotive Engineering
Electrical Engineering
Physics
Or a similar technical/engineering discipline
A few years of engineering or technical industry experience, ideally including experience within a graduate scheme.
Essential
Interest in engineering, technology, or test \& measurement
Excellent communication and interpersonal skills
Strong organisational skills and attention to detail
Comfortable communicating with customers and qualifying opportunities
Self\-motivated and proactive approach
Ability to work collaboratively in a technical sales environment
Confident using LinkedIn and digital communication tools
Interest in marketing, customer engagement, and business development
Full UK driving licence
Access to a vehicle for occasional customer visits and events
Desirable
Experience in internal sales, customer support and business development
Knowledge in data acquisition systems, test and measurement and data analysis
Experience using CRM systems
Familiarity with LinkedIn Sales Navigator or similar prospecting tools
Experience supporting exhibitions, events, or social media activity
Experience creating marketing or video content
Location
Based mainly in the office in Ampthill, Bedfordshire, with occasional customer visits, and exhibitions/events throughout the UK.
Job Type: Full\-time
Pay: Up to £45,000\.00 per year
Benefits:
- Company pension
- Free parking
- On\-site parking
- Private medical insurance
- Certificate of Higher Education (preferred)
- United Kingdom (required)
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