via Reed · 21 September 2026 ·7 days ago

Internal Sales Account Manager

Hales Group
Bury St. Edmunds Full-time GBP 28,000 – 33,000
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Account Manager
Bury St Edmunds
£28,000 - £33,000 DOE (+uncapped commission)
Full-time

We are recruiting for a Account Manager on behalf of our client, based in Bury St Edmunds. This is a broad, commercially focused role centred on developing new business opportunities while managing and growing an existing customer base. The position offers the chance to work in a fast-growing sector, combining relationship management, sales development, and project handling within a dynamic and target-driven environment.

Key Responsibilities

  • Identify and develop new business opportunities using tools, databases, and social media platforms to generate leads and initiate conversations.

  • Manage and grow an existing customer base.

  • Handle incoming project enquiries, review plans and specifications, and prepare accurate quotations tailored to client requirements.

  • Provide high-quality customer service, supporting a diverse range of customers throughout the sales process.

  • Act as a product and solution specialist by advising customers and responding to technical queries (with training provided).

  • Maintain and manage a structured sales pipeline, ensuring opportunities are progressed efficiently.

  • Proactively engage in a full 360-degree sales cycle, balancing account management with new business generation.


Requirements
  • Previous experience in a sales role.

  • Strong communication skills, including a confident telephone manner and professional written communication.

  • Self-motivated and target-driven, with the ability to proactively pursue sales opportunities.

  • Strong organisational skills with the ability to manage workload and maintain accurate records.

  • Comfortable using Microsoft Office applications (particularly Excel and Outlook) and CRM systems.


If you are interested in this position, please contact Scarlett or Janine on or apply with a current CV to

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