Internal Sales Account Manager – B2B
About Gigacycle
Gigacycle is a growing UK provider of IT Asset Disposal (ITAD), Data Destruction and IT Lifecycle Services, helping organisations securely, responsibly and sustainably manage their IT equipment throughout its lifecycle.
We work with organisations across the UK, delivering secure and compliant technology lifecycle solutions backed by recognised industry certifications and high standards of customer service.
As we continue to grow, we're looking for a talented Internal Sales Account Manager – B2B to join our commercial team.
The Opportunity
This is a genuine sales\-focused account management role for someone who enjoys speaking to customers, building relationships and creating commercial opportunities.
You'll be responsible for managing and developing a portfolio of B2B customers, building strong relationships and identifying opportunities where Gigacycle can provide additional value.
The telephone will be one of your most important tools. You'll spend a significant part of your day speaking directly with customers, developing relationships, following up opportunities and generating business.
This is not a passive customer service or administration role.
We want someone who is confident picking up the phone, starting conversations and developing professional relationships with customers and decision\-makers.
What You'll Be Doing
Your responsibilities will include:
- Proactively contacting B2B customers by telephone
- Building and maintaining strong customer relationships
- Developing customer accounts and identifying new opportunities
- Holding high\-quality, commercially focused customer conversations
- Understanding customer requirements and recommending appropriate solutions
- Promoting Gigacycle's wider range of IT lifecycle services
- Following up enquiries, quotations and opportunities
- Managing opportunities through the sales process
- Supporting customer retention and account growth
- Responding professionally to inbound customer enquiries
- Preparing and following up customer quotations
- Coordinating with colleagues to ensure customer requirements are delivered effectively
- Maintaining accurate customer, activity and opportunity information within our CRM
- Managing your own pipeline and follow\-up activity
- Working toward individual and team sales targets
- Providing a consistently high standard of customer experience
Who We're Looking For
Previous experience in one or more of the following would be highly desirable:
- B2B telesales
- Internal sales
- Inside sales
- Sales account management
- Account development
- Business development
- Customer retention
- Customer reactivation
- IT or technology sales
- B2B service sales
What Makes a Great Gigacycle Internal Sales Account Manager?
We're looking for someone who:
- Genuinely enjoys speaking to customers
- Is confident making proactive outbound calls
- Can quickly establish rapport and credibility
- Communicates professionally with business decision\-makers
- Has a natural commercial instinct
- Is comfortable asking questions and listening to customers
- Can recognise and develop sales opportunities
- Is persistent without being pushy
- Takes ownership of their customer relationships
- Is highly organised with follow\-ups
- Can manage multiple opportunities effectively
- Is comfortable working with CRM systems
- Enjoys working toward targets
- Is motivated by results and earning potential
- Wants to develop a long\-term career within B2B sales
Your performance will be measured across a balanced range of sales and account management KPIs, including customer engagement, opportunity generation, pipeline development, account growth, revenue and customer retention.
We're looking for someone who understands that successful sales is about creating meaningful conversations, building relationships and turning opportunities into results.
Why Join Gigacycle?
Gigacycle is an ambitious and growing business operating within an increasingly important technology, data security and sustainability sector.
You'll be joining a business that is expanding creating significant opportunities for our commercial team.
We offer:
- Competitive base salary
- Attractive commission and earning potential
- Full industry and service training
- Ongoing sales coaching and development
- A varied portfolio of services to sell
- Established B2B customer relationships
- Modern CRM and sales technology
- Support from an experienced commercial team
- Opportunities for career development and progression
- The opportunity to play an important role in Gigacycle's continued growth
Our customers trust Gigacycle with their technology assets and data, so security, quality and environmental responsibility are central to our business.
Interested?
If you're currently working in B2B telesales, internal sales, account management or business development and you're looking for a role where you can combine proactive selling with genuine account ownership, we'd like to hear from you.
We're looking for people who are ambitious, commercially minded and confident on the telephone — and who want the opportunity to develop their career as Gigacycle continues to grow.
Apply today to join Gigacycle as an Internal Sales Account Manager – B2B.
Pay: From £25,528\.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On\-site parking
- How many years of B2B sales, telesales, internal sales or sales\-focused account management experience do you have?
- Are you comfortable making proactive outbound calls to business customers as a core part of your working day?
- In your most recent sales role, were you personally responsible for achieving a revenue, gross profit or sales target?
- Have you previously been responsible for developing existing customer accounts and identifying additional sales opportunities?
- Briefly describe your most recent sales target and your performance against it.
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