Internal Account Manager
Internal Account Manager
Barnsley (office based role)
Full Time Permanent Monday\- Friday
Countrywide Healthcare is a leading provider of healthcare products and services, committed to delivering excellence and innovation to care providers across the UK. As we continue to grow and evolve, we are looking for a proactive and detail\-oriented Internal Account Manager join our dynamic team.
This role is pivotal in driving account development, identifying growth opportunities, and ensuring exceptional service delivery. Additionally, the Internal Account Manager will provide vital support to our National Account Managers, assisting with quote preparation, pricing administration, and general sales coordination.
Key Responsibilities
- Manage a portfolio of commercial customers and house accounts, ensuring high levels of satisfaction and retention.
- Identify and pursue opportunities to grow revenue within existing accounts through upselling, cross\-selling, and strategic engagement.
- Develop account plans and maintain regular contact with customers to understand their needs and business objectives.
- Monitor account performance and proactively address any issues or concerns.
- Assist National Account Managers with quote generation, pricing updates, and tender support.
- Maintain and update customer\-specific price lists and ensure accuracy across systems.
- Coordinate with internal departments (e.g., finance, logistics, customer service) to ensure smooth execution of customer requirements.
- Participate in internal meetings and contribute to the development of sales initiatives.
- Proven experience in a pricing, sales support, or administrative role (preferably within healthcare or B2B environments but not essential).
- Strong numerical and analytical skills with high attention to detail.
- Proficiency in Microsoft Excel and CRM systems (e.g., Salesforce, Dynamics).
- Excellent communication and interpersonal skills.
- Strong communication and relationship\-building skills
- Ability to manage multiple tasks and deadlines in a fast\-paced environment.
- Commercial awareness and understanding of margin and cost structures.
- Experience working collaboratively across departments.
- Salary of £28,000 per annum
- Pension scheme
- Virtual GP for you and your household
- Reward Gateway Discount Card – savings from over 800 retailers
- Buy and sell holiday scheme
- Enhanced maternity and family friendly leave
- Full training and great opportunities for professional development
About Us
Countrywide Healthcare are the leading specialist non\-food supplier to care homes. Based at a new National Distribution Centre in Grimethorpe near Barnsley, the company provides a market leading service supplying an extensive range of PPE, nursing, medical, chemical, housekeeping and equipment products to care providers in all parts of the UK. The business has an unrivalled reputation and has enjoyed fantastic sales growth from £9\.2m in 2014 to over £37m in our last financial year.
*At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.*
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