Integration Engineer

Job Summary

An Integration Engineer is an experienced/certified technician working with in a large team to complete customer orders. This tech will work on various computer systems and technologies to perform configurations, integrations, system upgrades, hardware/software troubleshooting, and asset management. This position reports directly to the Integration Manager and is primarily responsible for advanced technical configurations and troubleshooting.

Job Responsibilities

*Include but not limited to:*

• System Imaging (using SCCM, MDT, USB boot, PXE boot, etc.)


• Computer hardware installation/upgrades (including but not limited to memory, hard drives, and NICs)


• Software/OS configurations on various computer and mobile devices


• BIOS configurations and upgrades


• Constant use of AX (Microsoft Dynamics) for order tracking, check in/out, asset information recording, etc.


• Asset tagging and asset management with accurate data logging.


• Communicate and escalate with sales teams, customers, ICS team, and management on a regular basis regarding customer orders


• Establish and maintain effective working relationships during course of assignment to complete delivery


• Explain/deliver/and communicate technical information such as networking information, system errors, and OS configurations in a clear and concise fashion that is easily understood.


• Unpacking, packing, and kitting of hardware and components


• May assist in creating build instructions for each customer/project


• Independently acquire additional skills to maintain technical competencies


• Ensure all client related information and documentation is handled in accordance to ISO 27001 requirements.


• Assist other departments as required by the management team.

• 2 years disassembling and/or assembling computers and configuring Windows operating systems


• 4 x GCSEs

• Ability to take initiative


• Ability to work efficiently and effectively to meet deadlines


• Proficient in Microsoft Office Word and Outlook


• Ability to explain technical information such as networking information, system errors, and OS configurations in layman’s terms


• Ability to read and interpret technical instructions/manuals, troubleshooting guides, and manufacturer specifications


• Ability to learn additional skills to maintain technical competencies

• Proficient in Microsoft Office Excel


• Prior computer related experience


• MS Dynamics / AX knowledge

• Microsoft MCP


• CompTIA A\+


• CISCO


• General Vendor certification.

• Extended hours may be required to complete some special projects


• This position is expected to frequently bend, lift, walk and stand for extended periods of time

Pay: £27,000\.00\-£32,000\.00 per year

Benefits:

• Company pension


• Life insurance


• On\-site parking


• Private medical insurance


• Referral programme

• Barnsley S75 3UD: reliably commute or plan to relocate before starting work (required)

• GCSE or equivalent (preferred)

• United Kingdom (required)

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