Insurance Claims Coordinator

Reed Business Support are recruiting for an Insurance Claims Co-ordinator on behalf of our valued client. This Insurance Claims Co-ordinator opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Insurance Claims Co-ordinator, you will play a key role in supporting the Finance team and contributing to the smooth running of insurance operations across the organisation.

About the Role:

• Supporting the Finance team to deliver a high-quality, customer-focused insurance service in line with legal and industry best practice


• Managing the internal insurance claims process end-to-end, working closely with brokers, insurers, and internal stakeholders


• Leading on improving insurance risk management, helping to reduce claims exposure and strengthen governance


• Maintaining accurate claims records, analysing trends and producing reports for the Leadership Team


• Supporting the development and delivery of internal insurance training and awareness materials


• Assisting with quarterly insurance updates and annual renewal processes, ensuring best value and appropriate coverage


• Investigating claims and working collaboratively to implement risk mitigation strategies


• Ensuring all insurance policies meet legal and statutory requirements, providing guidance on associated risks


• Monitoring market trends and innovations to support continuous improvement of insurance practices


• Supporting wider administrative tasks, including customer satisfaction surveys and project work as required

About You:

• Previous experience within insurance, risk, or claims coordination


• Strong analytical skills with the ability to interpret data and identify trends


• Confident communicator with the ability to build relationships across all levels internally and externally


• Highly organised with excellent attention to detail and time management skills


• Proactive and solution-focused, with the confidence to challenge where appropriate


• Able to manage competing priorities and work well under pressure


• Proficient in Microsoft Office and comfortable working with reporting data

Desirable:

• Experience within housing, property, or a regulated environment


• ACII qualification (or working towards)

Benefits:

• Competitive salary with regular reviews


• Hybrid working options for improved work–life balance


• Generous annual leave allowance plus bank holidays


• Company pension scheme


• Ongoing professional development and support for qualifications


• Employee wellbeing initiatives and support programmes


• Modern office environment with strong team culture


• Convenient location with parking and good transport links

If you are interested in this Insurance Claims Co-ordinator role and can demonstrate experience from a similar role, then please apply today.

Reed Business Support look forward to assisting you with the next step in your career.

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