Inside Sales Representative

Join the Innovators in Electronics!

Murata is a global leader in the design and manufacture of electronic components and solutions, headquartered in Japan. Our technologies are found in nearly all modern devices— from smartphones and automotive systems to industrial and medical applications. With more than 70,000 employees worldwide, we drive innovation in areas such as sensing, connectivity, and energy efficiency. As part of the Murata Group, you will join a stable, internationally successful company offering long\-term growth and diverse career opportunities.

Grow with us as an Inside Sales Representative (m/f/d) at our Nuremberg location. Strengthen customer relationships and contribute to our company’s success through your excellent service.

Job Purpose

In this role, you will support the effective management of our automotive customer accounts by coordinating commercial and administrative activities across Sales, Customer Service, Supply Chain, and other internal teams.

You will ensure accurate customer data, pricing, quotations, contracts, and follow\-up activity, while monitoring sales performance, margins, payments, and supply\-related topics.

By building strong customer relationships and enabling smooth cross\-functional collaboration, you will help maximize business opportunities, resolve operational issues, and deliver a high\-quality customer experience.

Responsibilities and Tasks

All customer related administrative business creation activities:

• Keep Customer Cross Reference files up\-to\-date in line with agreed contracts and quotations on a global base (other RMC to advice) by providing the sales prices to Customer Service


• Sample order processing and follow\-up together with External Sales: in order to optimize the opportunity of Murata’s products being included in new designs


• Master file maintenance in cooperation with Customer Service: facilitate the day\-to\-day running of the customer’s account


• Maintain accurate customer information, in order to have a clear record of customers’ specific requirements


• Quotation process in cooperation together with External Sales: prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow\-up activities (following our internal regulations and Export Control regulations)


• Register and maintain special global price groups


• Join customer visits with External Sales when needed (e.g. annual negotiations, Logistics/SCM, etc.)


• Continuously control the sales margin and take counter measures together with External Sales when necessary


• Track Sales figures of our customers together with Sales and Business Planning


• Global LOI tracking and shortage management together with Global Account Management


• Support of contract management in cooperation with Customer Service and other operational departments (SCM topics, lead time, appendixes, etc.)


• Maintain excellent working relations with your customer contacts


• Internal relationship: facilitate the smooth communication and positive cooperation between Inside Sales and other Murata departments


• Follow\-up together with External Sales the in\-time payment of our customers and solve issues (e.g. prices differences, Debit/Credit Notes, etc.)


• Support internal and external projects


• Support KPI fulfilment (e.g. Quote Response Time,…)

• Secondary school level or comparable commercial education in connection with the appropriate professional experience (3 years)


• First experience with ERP systems (USSO/AS400, SAP, ...)


• Good commercial skills


• Good English and German language skills in speaking and writing


• Good skills in standard software (MS Office, ...)


• Basic product knowledge


• Basic knowledge in Quality Management


• Good communication skills (active listening, conflict management)


• Ready for business trips


• Good negotiation skills


• Basic AI Knowledge


• Basic CRM\-Knowledge

• A permanent position in a successful company in an international environment


• Extensive induction program for a successful start and opportunities for further development


• Flexible working hours and home office options


• Very good accessibility thanks to public transport connections and a large number of parking and bicycle spaces


• Possibility of bike leasing


• Wide range of employee discounts


• Regular health offers


• Opportunities to participate in CSR activities

We look forward to receiving your application via our online Careers portal. Your contact person is Claudia Winter and she will be happy to answer any questions you may have at \+49 911 6687\-0\.

Murata Electronics Europe B.V. Germany Branch
Holbeinstr. 23
90441 Nuremberg

www.murata.com

Leistungen:

• Firmenevents


• Flexible Arbeitszeiten


• Homeoffice\-Möglichkeit


• Kostenbeteiligung am Arbeitsweg


• Kostenlose Getränke


• Kostenloser Parkplatz


• Weiterbildungsprogramme

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