Inside Sales Manager I (EMEA)

We are seeking a talented and motivated Inside Sales team member that thrives in a sales cycle environment. This member of the team will play a fundamental role in achieving our ambitious revenue growth objectives while collaborating with other Business Development team members.
Essential Responsibilities

• Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.


• Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.


• Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.


• Effectively transfers accounts and client information to Business Development Directors.


• Manages annual expense budget and submits expense reports for reimbursement on approval timelines.


• Expands client requests upselling for business unit when possible.


• Provides weekly sales activity report to management.


• Develops client call cycle to achieve objectives and sales plan


• Provides general intelligence on key competitors.


• Sells the business unit’s capabilities leveraging differentiation framework


• Recognizes and communicates sales opportunities for other business units.


• Establishes and manages customer expectations.


• Collaborates with companywide resources to achieve superior customer satisfaction.


• Organizes and hosts client visits if required.


• Uses SFDC to manage internal communication and document territory and client information as required for the business unit.


• Responsible for Opportunity Management and accurate pipeline forecasting.


• Maintains frequent email and phone contact with clients to grow and expand business relationships.


• Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients’ awareness of BU services.


• Evaluates quotations and provides input to ensure client and company requirements are met.


• Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.


• Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services, web conferences, industry meetings, SME news, etc.


• Creating leads from literature and industry events including peer reviewed journals, poster/symposium presenters and attendee lists.

Establishes, nurtures and grows client relationships at the appropriate

• Education/Qualifications:


• Bachelor's degree in life science or business field preferred


• Moderate industry knowledge

Functional scientific/technical expertise in specific areas of drug development

• Experience:


• Commercial/sales experience


• Other required work\-related experiences

Learn more about our EEO \& Accommodations request here .

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