Inbound Sales Executive
Inbound Sales Executive Join a Company That Puts People Above All Else
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Salary: £30,000
Hours: Monday Friday, 8\.30 am 5 pm (40 hours per week) with some on\-call requirements
Location: Stratford\-upon\-Avon
At Unique Senior Care, we specialise in one thing: people. We’re proud to provide outstanding home care services to older people, helping them stay safe, happy, and comfortable in the place they love most: their own home. We are looking for a compassionate and driven Inbound Sales Executive to join our supportive team.
About the Role
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As the first point of contact for people seeking care, you will play a crucial role in shaping their journey with us. Every conversation matters whether someone is enquiring for themselves or for a loved one.
You’ll:
- Handle incoming calls and emails with empathy and professionalism.
- Guide enquiries through to a care consultation with our Registered Care Managers.
- Build trust by listening carefully, offering reassurance, and providing tailored information.
- Work closely with our Marketing team to deliver thoughtful, timely communications to clients throughout their journey with us.
- Support the transition to a new CRM system, helping us continually improve how we connect with clients.
Is this Role Right For You?
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This role will suit you if you:
- Thrive on helping people you enjoy guiding others through important, sometimes emotional decisions.
- Have excellent communication skills whether by phone, email, or online, you know how to build trust and confidence.
- You are naturally empathetic you understand that compassion is just as important as professionalism.
- Enjoy achieving goals you’re motivated by meeting targets, but never lose sight of the human connection.
- Love being organised you take pride in managing details, processes, and follow\-ups seamlessly.
- Ideally you will have a background in care
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- Purpose\-driven work: Every call you take has the power to make a difference in someone’s life.
- Supportive culture: We value respect, dignity, and compassion for both clients and our team.
- Professional growth: As we expand, so do your opportunities to learn, develop, and progress.
- Stability: A full\-time, permanent role with a competitive salary and the chance to grow with a trusted, award\-winning care provider.
- Team spirit: You’ll be part of a friendly, collaborative team where your ideas and contributions are genuinely valued.
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- Experience in a telephone\-based role (sales, customer service, or similar).
- Confidence in engaging with people and building rapport quickly.
- Strong administration and organisational skills.
- Excellent listening, verbal, and written communication skills (email, social media, webchat, etc.).
- Self\-motivation, high energy, and a drive to succeed.
- IT literacy (experience with CRM/marketing tools is a bonus).
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- Competitive salary £30,000
- Comprehensive training and development to support your growth
- Company pension scheme
- Employee referral scheme
- Access to our Employee Assistance Programme, including mental health counselling
- Birthday voucher to celebrate your special day
- Paid holiday entitlement
- Blue Light Card offering discounts across retail, leisure, and travel
If you like the sound of the role, please apply now!
*Any personal information you share with us will be treated in line with our company's Privacy Policy.*
*Unique Senior Care is proud to promote equal employment opportunities to all applicants and employees regardless of their race, religion/belief, sex, sexual orientation, marital status, pregnancy, maternity, national origin, ethnic background, disability, or age. This role is subject to a DBS check.*
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