ICC Consultant Practitioner

An exciting opportunity has arisen to join North West Ambulance Service as an ICC Consultant Practitioner (Clinical Lead), a senior clinical leadership role at the heart of urgent and emergency care. Based at any NWAS ICC site, this Band 8C post will provide expert clinical leadership across 999, 111 and patient transport services, helping to shape safe, effective and innovative pathways of care for patients across the North West.

We are looking for an experienced, credible and compassionate clinical leader with a strong track record in service improvement, clinical governance and clinical development from a digital perspective. This is a unique opportunity to influence strategic change, work collaboratively across organisational boundaries and make a real difference to patient care at scale. If you are passionate about leading high\-quality clinical services and developing the future of integrated contact centre care, we would welcome your application.

Assessment Centre: 22\.06\.2026 (Venue to be confirmed)

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life\-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non\-emergency patient transport services for those patients who require non\-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013\. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non\-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure you read the attached job description and person specification in full before applying.

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