HVAC Service Technician
Your Company:
An exciting opportunity has become available within a leading engineering organisation specialising in HVAC, cooling and temperature control solutions. With a strong reputation for delivering high-quality service and maintenance support across a range of commercial and industrial environments, the business continues to invest in both its people and technical capabilities.
As part of its ongoing growth, the company is looking to appoint a Service Technician to join its field-based engineering team. This is an excellent opportunity for a technically minded individual who enjoys problem-solving, working directly with customers and delivering exceptional service across a varied portfolio of equipment and systems.
Your Roles & Responsibilities:
While in this position your duties will include, but are not limited to: • Attending customer sites to carry out Planned Preventative Maintenance (PPM), reactive breakdown repairs, warranty work, commissioning activities and hire equipment support
- Diagnosing faults and identifying effective solutions across HVAC and cooling systems
- Servicing, maintaining and repairing equipment in line with manufacturer and company standards
- Using diagnostic software, specialist tools and engineering drawings to identify and resolve technical issues
- Managing service visits efficiently while maintaining the highest standards of workmanship and customer service
- Building and maintaining strong relationships with customers, acting as a trusted technical advisor
- Communicating effectively with Service Desk, Operations and Sales teams to provide updates and share customer insights
- Completing service reports and associated documentation accurately and in a timely manner
- Supporting commissioning activities and equipment installations where required
- Producing clear reports relating to completed and invoiced work orders
- Collaborating with Service Managers, Senior Technicians and colleagues to drive continuous improvement initiatives
- Ensuring all work complies with company health and safety policies and industry regulations
- Participating in an on-call rota, including standby cover, weekends and bank holidays as scheduled
- Identifying opportunities to improve service delivery and enhance customer satisfaction
The ideal candidate will possess previous experience in a field-based service or maintenance engineering role within the HVAC, cooling, refrigeration or wider engineering sector.
Candidates should have strong fault-finding and diagnostic capabilities, alongside the ability to work independently while managing their workload effectively. Excellent customer service skills and the confidence to communicate professionally with customers and internal stakeholders are essential.
Applicants should hold relevant industry qualifications, including F-Gas certification, and demonstrate a proactive approach to problem solving. Experience within manufacturing environments would be advantageous, although not essential.
Strong organisational skills, attention to detail and proficiency in Microsoft Office applications are also required.
The successful candidate must hold a valid UK driving licence and have the right to work within the UK.
The ideal individual will be self-motivated, customer-focused and capable of delivering high-quality technical support while building lasting customer relationships.
What You Will Get in Return:
A competitive salary package is available to the successful candidate, alongside a fully equipped company van.
In addition, you will benefit from a comprehensive benefits package including pension, private healthcare, life assurance, wellbeing support platforms and ongoing training and development opportunities.
This role offers the opportunity to work within a fast-paced and supportive engineering environment, where you will play a key role in delivering exceptional service to customers while continuing to develop your technical expertise and career.
The business offers a structured induction programme, continuous professional development and genuine long-term career progression opportunities within a growing organisation.
To discuss this excellent role further, please do not hesitate to reach out to:
Alexander Booth - Talent Acquisition Specialist
M: 07525 238567
E:
This listing is from Reed. View original listing ↗