HUMAN RESORCES PEOPLE MANAGER OYSHO & ZARA HOME

HR People Manager – Zara Home \& Oysho (Field\-Based)

Field\-based across stores

Full\-time

What you’ll be doing

We’re looking for an experienced HR People Manager to support our Zara Home \& Oysho stores across the UK \& Ireland. This is a field\-based role, working closely with store and regional teams to make sure our people strategy works in reality — on the shop floor, in day\-to\-day operations, and in how teams are supported.

You’ll balance commercial priorities with people needs, ensuring stores are resourced properly, compliant, and set up to perform.

Your responsibilities

• Managing hours budgets and rota strategies across your region to ensure the right coverage in stores


• Partnering with the Brand Director and Regional teams to align people planning with business needs


• Reviewing key people and productivity data, and turning it into clear, practical actions


• Leading Employee Relations cases, giving clear, fair and legally compliant guidance


• Ensuring Health \& Safety and wellbeing standards are consistently delivered in stores


• Improving the onboarding experience so new starters feel prepared and supported


• Driving recruitment activity, focusing on quality, speed, and fit for retail roles


• Taking action to reduce turnover and absence, with realistic and workable solutions


• Supporting store teams with engagement and wellbeing initiatives that make a difference day\-to\-day


• Delivering training sessions and workshops for managers


• Building succession plans and developing talent across your region


• Ensuring fair and consistent pay practices within company guidelines


• Driving D\&I practices in a practical, store\-focused way


• Developing and supporting In\-Store HR Advisors

What we’re looking for

• Solid HR operational experience, ideally in retail or a multi\-site environment


• Confident managing ER cases and employment law matters


• Experience working with payroll, HR systems, and admin processes


• Strong people management and influencing skills


• Comfortable working autonomously in a fast\-paced, changing environment


• Able to manage priorities across multiple stores and stakeholders


• Commercial awareness — understanding how people decisions impact store performance


• Willingness to travel regularly

• CIPD qualification


• IOSH or Health \& Safety knowledge

This is a hands\-on, field\-based HR role. You’ll spend time in stores, working directly with managers and teams, supporting real situations as they happen.

You’ll need to be:

• Practical and solutions\-focused


• Comfortable challenging when needed


• Organised and able to juggle multiple priorities


• Focused on making things work in\-store, not just on paper

You’ll be part of a team where people decisions directly impact store performance and employee experience. Your work will be visible, relevant, and applied every day.

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