HR Systems Manager
<p><span style="font-size: 12pt;"><strong>The Role..</strong></span></p>
<p><span style="font-size: 12pt;">The HR Systems Manager is the UK owner of Dayforce, Soho House's Human Capital Management (HCM) platform, covering core HR, payroll interface, time & attendance, and absence management for our House and support office population. This role sits at the intersection of People & Development, Payroll, Finance and IT, ensuring Dayforce is configured accurately, kept compliant with UK employment and tax legislation, and used to its full potential to give House teams and P&D leadership reliable, timely people data.</span></p>
<p><span style="font-size: 12pt;">This is a hands-on systems and process role for someone who enjoys solving configuration problems, translating legislative and policy change into system logic, and building the reporting that helps the business make good people decisions. It will also play a key part in preparing Dayforce for upcoming UK tipping/tronc legislation (the “Making Work Pay” reforms), working closely with the Troncmaster, Reward and Compliance teams.</span></p>
<p><span style="font-size: 12pt;"><strong>Key Responsibilities..</strong></span></p>
<p><span style="text-decoration: underline; font-size: 12pt;">System ownership & administration</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Act as the UK system owner and lead administrator for Dayforce, managing configuration, security roles, workflows and business process set-up across HR, Payroll, Workforce Management, Analytics, Benefits, Talent Acquisition & Management etc.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage the end-to-end release cycle for Dayforce updates and new features: reviewing release notes, planning and executing UAT, and coordinating go-live communications with affected teams.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Own data integrity within the system — running regular audits, resolving discrepancies, and maintaining a clean, single source of truth for UK employee data.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage the day-to-day relationship with Dayforce (Ceridian) support and account teams, logging and tracking tickets through to resolution.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Legislative & compliance configuration</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Configure and test Dayforce for UK legislative changes affecting pay and employment (e.g. National Minimum/Living Wage upratings, tax and NI changes, statutory leave updates).</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with the Troncmaster, Reward and Compliance teams to configure Dayforce ahead of the incoming UK tipping legislation and Code of Practice, supporting accurate, auditable tronc and gratuity administration.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Ensure system configuration and data handling comply with UK GDPR, including access controls, retention rules and data subject request support.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Data, reporting & insight</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain dashboards and standard reports for P&D leadership, Finance and House operations (headcount, turnover, absence, labour cost, compliance trackers).</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Respond to ad hoc data requests from the business, ensuring outputs are accurate and delivered on time.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify data quality or process gaps proactively and recommend fixes.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Stakeholder partnership, training & change</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Act as the day-to-day point of contact for HR, Payroll, Talent Acquisition and House management teams on all things Dayforce.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Design and deliver training and user guides for HR partners, House managers and FOH team leads, and maintain a network of local super-users across Houses.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage a structured change control and testing process for any configuration change, however small, before it reaches production.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Integrations & continuous improvement</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage and monitor integrations between Dayforce and third-party systems (recruitment ATS, benefits providers, finance systems, payroll) via APIs and file feeds.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Drive automation of manual, repetitive HR admin processes, working with P&D and IT to scope and deliver improvements.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Support wider People Systems & Technology projects, including new module rollouts, acquisitions/onboarding of new Houses onto Dayforce, and system integration work.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Integrations & continuous improvement</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage and monitor integrations between Dayforce and third-party systems (recruitment ATS, benefits providers, finance systems, payroll) via APIs and file feeds.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Drive automation of manual, repetitive HR admin processes, working with P&D and IT to scope and deliver improvements.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Support wider People Systems & Technology projects, including new module rollouts, acquisitions/onboarding of new Houses onto Dayforce, and system integration work.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">HR Projects & Administrative excellence</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with the People team and other business stakeholders to deliver initiatives across areas, including, but not limited to organisational design, employee engagement, talent management, wellbeing, reward and workforce planning by ensuring systems, data, and reporting capabilities align with project objectives.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Provide administrative support and subject matter expertise for People-led, companywide projects, including but not limited to Annual Pay Review administration, external audits and other key cyclical activities.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Essential Skills Required..</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven hands-on experience administering Dayforce (or a comparable HCM/payroll platform such as Workday, SAP SuccessFactors or ADP) in a multi-site UK business.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Solid working knowledge of UK payroll fundamentals, HR data structures and core UK employment legislation.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Track record of managing system upgrades, UAT cycles and stakeholder training for non-technical users.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong analytical skills, comfortable building reports and translating raw data into insight for senior stakeholders.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Confident stakeholder management across HR, Payroll, Finance and IT, including with senior leaders.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Working understanding of UK GDPR and data protection principles as applied to employee data.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Excellent attention to detail and a methodical approach to testing and change control.</span></li>
</ul>
<p><span style="text-decoration: underline; font-size: 12pt;">Desirable knowledge and skills..</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience of tronc, gratuity or discretionary service charge administration, particularly ahead of the UK tipping legislation reforms.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience in hospitality, retail or another multi-site, high-volume people environment.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Project management experience, ideally having led or significantly contributed to an HCM implementation or major configuration project.</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Formal Dayforce certification(s).</span></li>
</ul>
<p><span style="font-size: 12pt;"></span></p>
<p><span style="font-size: 12pt;"><strong>Benefits…</strong></span></p>
<p><span style="font-size: 12pt;">Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.</span></p>
<ul>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Soho Friends Membership</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">50% off Food & Drink, 7 days a week</span></li>
<li style="font-size: 12pt;"><span style="font-size: 12pt;">Staff Room Rates</span></li>
<li style="font-size
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