HR Manager

About Remarkable
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We are Remarkable – a leader in digital transformation, helping businesses create cutting\-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data\-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalised digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact!

We’re a collaborative, forward\-thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends. Looking for a new challenge? Do you have experience leading all ER queries for the UK? Do you have experience in developing or running training programs and management training courses? Then look no further, we have an exciting opportunity for a HR Manager to join the Remarkable Team.

Purpose of the Role
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We’re looking for a capable, people\-focused HR Manager to join our team and deliver high\-quality HR services across the business. This is a hands\-on generalist role for someone who enjoys being close to the day\-to\-day, supporting managers, looking after employee wellbeing, keeping our people processes running smoothly, and making sure our team feels looked after.

You won’t be architecting strategy from the top floor; you’ll be in the thick of it, building trust with colleagues at all levels and ensuring HR is a genuinely useful function for the people who rely on it.

Key Responsibilities and Accountabilities
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Employee Relations \& Wellbeing

• Serve as a first point of contact for employee queries, concerns, and HR matters


• Support managers in handling employee relations issues, including performance, absence, and disciplinaries


• Proactively monitor employee wellbeing and flag concerns early


• Foster a positive, inclusive working environment

• Manage the full employee lifecycle — from onboarding through to offboarding


• Maintain accurate and up\-to\-date HR records and documentation


• Oversee and administer HR systems, ensuring data integrity


• Support and coordinate payroll processes in conjunction with Finance


• Manage employee benefits administration

• Keep HR policies and procedures up to date and legally compliant


• Provide guidance to managers on employment law and best practice


• Support the business through any TUPE, restructure, or change processes as required

• Identify training needs across the business and coordinate relevant L\&D activity


• Support the performance review process and help managers have effective development conversations

Essential

• Solid experience in a generalist HR role, ideally at HR Manager or Senior HR Advisor level


• Good working knowledge of UK employment law and HR best practice


• Confident handling sensitive and confidential matters with discretion


• Organised, detail\-oriented, and able to manage a varied workload


• Proficient with HR systems and comfortable working with data

• CIPD qualification (any level), or working towards one


• Experience in a fast\-paced or scaling organisation

• Approachable and warm, someone people feel comfortable coming to


• Proactive and solutions\-focused, with a hands\-on, can\-do attitude


• Uses good judgment and is comfortable making decisions independently


• Strong communication skills, able to build trust at all levels of the business


• Resilient and calm under pressure

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