HR Advisor

About us

Northwood is a family\-owned group of associated companies that provide the manufacturing, supply and transportation of paper hygiene and wiping products for both the away\-from\-home and consumer market.

Our mission is to be the market\-leading partner of choice in the away from home tissue industry. One of only a small handful of companies in the UK market that is fully vertically integrated; Northwood is involved at each point in the supply chain, from raw material supply, tissue and towel manufacturing, end\-user product converting, storage and transportation.

Our remit is huge, with a portfolio of products covering two key systems brands, professional wiping, commodity, consumer paper and private label. We sell into a distribution network spanning the UK, Ireland and Europe, which in turn service markets such as healthcare, hospitality, hotels, engineering, janitorial, catering and education.

We are a highly successful, award\-winning and ambitious business that has grown from a humble paper sales business to a market leader employing over 800 colleagues, across 11 sites in the UK and Spain.

We differentiate ourselves by excelling in product quality alongside market\-leading service and sales support.

About the Role

Do you enjoy building relationships, fast\-paced environments, and site travel?

We’re looking for a motivated HR Advisor to join our team, educating and supporting managers regarding best practice across Employee Relations, HR processes, compliance, and DE\&I.

This multi\-site role is predominantly based at the Ellesmere Port site, with regular site visits to our Grantham site (NG32 3HL).

Job Opportunity

As a trusted advisor, you will be the main HR contact for both sites, ensuring HR systems are accurate, capturing and monitoring employee documentation as required.

You will be involved in ER, absence management, recruitment and onboarding, Occupational Health, HR administration, and supporting with Payroll activities when required.

Employee Relations:

You’ll assist with disciplinary and grievance procedures (including appeals), supporting ER meetings, and issuing appropriate letters to employees (e.g. invitations, outcome letters, etc.), maintaining these to ensure compliance and suitability.

We’ll rely on you to support welfare meetings too when they occur, guiding our managers appropriately on the most appropriate action.

Recruitment \& Onboarding:

You will assist recruitment of Grantham and Ellesmere Port roles, collaborating with Talent Acquisition. This includes issuing offers and contracts, and providing information to New Starters.

You’ll also be involved in delivering engaging HR inductions for New Starters!

HR Records \& Documentation:

We'll also rely on your expertise to ensure employees' records are accurately captured within our HR system, occasionally running reports.

You'll also issue access cards to Contractors and access fobs to New Starters.

Company Benefits

• Company pension


• Life assurance


• Sick pay


• Free company products


• Free on\-site parking


• Food, retail, holidays, cinema, and gyms discounts


• Wellness programmes, including Employee Assistance Program and OnDemand GP service


• Free early access to pay scheme


• Salary sacrifice schemes


• Employee referral scheme

Essential Skills

The qualities and strengths we're looking for:

• Results\-driven approach with attention to detail


• Driven by competing priorities, with excellent time management


• Proactive approach to prioritisation


• Commercially aware and attuned to business performance/key drivers

• FMCG/Production/Manufacturing industry experience (in an HR capacity)


• Supporting concurrent Employee Relations cases from initiation to conclusion


• High volume processing of Starters and Leavers


• Trusted advisor of policy and processes, and abreast with employment legislation


• CIPD qualification


• Proficient in everyday IT and HR systems (e.g. SilverCloud, Sage, Dayforce, etc.)

DEI Statement

At Northwood, we are committed to fostering an inclusive and diverse environment where everyone is welcomed and respected. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs. We are dedicated to providing equal opportunities for all.

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