Housing Assistant
Your new company
A respected social housing organisation is seeking an experienced Housing Assistant to support its Housing Management team on a temporary basis for an anticipated 7-week contract.This role will suit someone with a strong understanding of housing management who enjoys working directly with tenants and supporting the delivery of high-quality housing services. You will play a key role in helping to manage tenancies, respond to resident enquiries, support estate management activities, and contribute to the overall success of the housing service.
Your new role
- Supporting the delivery of tenancy management services
- Responding to tenant enquiries and providing housing advice
- Assisting with tenancy sign-ups, changes of tenancy and tenancy sustainment matters
- Supporting estate management activities and neighbourhood inspections
- Investigating low-level tenancy issues and anti-social behaviour cases
- Working closely with residents and partner agencies to achieve positive outcomes
- Maintaining accurate tenancy records and case files
- Previous experience in a Housing Assistant role
- Knowledge of tenancy management and social housing legislation
- Strong communication and customer service skills
- Ability to build positive relationships with tenants and colleagues
- A proactive and solutions-focused approach to housing management
This is an excellent opportunity to join a busy and community-focused housing team and make a meaningful contribution to the delivery of frontline housing services.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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