Housekeeping Turndown Attendant - Part Time - Evenings
About Louma
Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting.
Join our passionate and dedicated team and help shape a world\-class country hotel experience.
Role Overview
The Turndown Attendant plays a vital role in ensuring every guest at Louma Country Hotel enjoys an atmosphere of comfort, tranquillity and understated luxury.
This role is ideal for someone with a genuine passion for hospitality and an instinctive eye for detail, someone who notices the little things, whether it’s adjusting a curtain, smoothing linens to perfection, or ensuring a room feels calm and welcoming for the evening.
Through thoughtful touches and meticulous presentation, you will help transform each stay into a truly memorable experience.
This is a part\-time position, working up to 16 hours per week, primarily during evening shifts.
What You'll Do...
- Deliver exceptional evening turndown service across guest rooms and accommodation spaces.
- Maintain the highest standards of cleanliness, presentation and attention to detail at all times.
- Follow established housekeeping procedures, schedules and service standards.
- Use cleaning products, materials and equipment safely and effectively in line with COSHH and hotel procedures (training provided).
- Remove waste and recycling and dispose of appropriately according to operational schedules.
- Manage linen replacement and collection, following all housekeeping and laundry procedures.
- Support the wider team with room preparation, furniture movement and set\-up where required.
- Assist colleagues and departments across the estate to maintain smooth daily operations.
- Undertake any other reasonable duties requested by the Housekeeping leadership team.
- Previous housekeeping or cleaning experience preferred but not essential.
- A strong eye for detail and pride in delivering immaculate presentation.
- Reliable transport to the property (no public transport access to site).
- Availability to work evenings and weekends.
- A proactive and positive approach to work.
- Ability to work independently while remaining a supportive team member.
- Professional, respectful and courteous when interacting with guests and colleagues.
- Strong interpersonal skills and a collaborative attitude.
- Private Medical Insurance
- Enhanced Pension Scheme
- Enhanced Annual Leave
- Life Assurance
- Performance Related Annual Bonus Scheme
- Opportunities for professional development and training
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