Hospitality Manager

How You’ll Do It

• Supervise the team in providing best\-in\-class service on a daily basis


• Coach and develop the team and drive Associate engagement


• Uphold operating procedures and service and safety standards, especially Guest Satisfaction


• Ensure all Guest areas are staffed and functioning efficiently


• Delegate tasks


• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring


• Focus on business metrics to drive performance


• Maximize profit and revenue


• Perform other operational duties as assigned by your manager

• 5\+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment


• High school diploma or equivalent


• Excellent communication, time management and organization skills


• Ability to work on a team


• Energy and enthusiasm


• A high level of self\-awareness, receptivity to change and integrity


• Ability to work in extreme weather conditions for extended periods of time


• Availability to work varied shifts, including evenings, weekends and holidays


• Ability to stand and walk for long periods of time including maneuvering up and down stairs


• Ability to obtain required licenses and certifications for your location

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