Homelesness Workforce Hub Manager
Salesforce Experience Cloud Web Lead- £60,000 (London) £56,000 (Remote) - Flexible (Remote Available)
The Opportunity
Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable.
We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project.
What the Salesforce Experience Cloud Website Lead will be doing
You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release.
- Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements
- Work with technical staff to build the platform and facilitate user testing with target audiences
- Create training materials (guides, short videos) for both internal staff and external users to encourage adoption
- Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success
- Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates
You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion.
- Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time.
- Experience managing a database, website or online community via a Salesforce experience site.
- Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications.
- Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS.
- Basic knowledge of HTML/CSS for minor branding tweaks.
- Desirable = Knowledge of homelessness and/or supported housing
- Salary of up to £60,000
- Flexible working arrangements
- Generous Holiday Allowances - 30 days PLUS bank holidays
- Employee assistance and training programmes
If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online.
Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.
Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
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