HMI Engineer

Job Introduction
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Serco is a trusted partner of European Institutions and International Organisations, providing ICT services and Contact Centre management across Europe. Our expertise ranges from information systems support to consultancy services delivered under governmental frameworks, supporting key entities such as the European Commission and its Executive Agencies. As a leader in Service Integration and Management, we ensure the seamless delivery of services across multiple platforms, reflecting our strong commitment to quality and operational excellence.

We are currently seeking a HMI Engineer to join our team supporting the EuroControl in Maastricht, Netherlands, as well as in other locations across Europe.

Background
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Eurocontrols ENG/ATMSYS/HMI (Human Machine Interface) team is based in the MUAC (Maastricht Upper Area Control Center) and in charge of, amongst others, the CWP (Controller Working Position) systems and software. In addition to performing and coordinating maintenance and improvements of the CWP systems and software, the HMI team is involved in multiple in\-house projects necessitating CWP development work.

One of the currently ongoing projects is the CWP Modernisation project. The project upgrades the PRI(mary)\-CWP software, replacing the outdated ODS Toolbox with the modern Qt Toolkit and replacing the accompanying Recording and Playback System (RPS) with a new in\-house (to be) developed record/replay system for MUAC’s CWP. The upgrade will be performed targeting identical functionality and end\-user experience. Additional functionality is only envisioned after the delivery of the project.

Education Requirement
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Mandatory:

Bachelor’s degree in computer science or information technology, with a focus on Software Engineering, or equivalent professional knowledge.

In the absence of a diploma, the proposed expert(s) must possess a minimum five (5\) years of professional experience in Software Engineering.

Information Technology, Information Systems, or a related field.

Language requirement
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Mandatory

Ability to Listening\-Reading\-Writing Speaking in English at level C1/B2/B2/C1 (the English skill levels may be further evaluated during an interview).

Technical/Professional qualification
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Mandatory:

• Minimum 3 years’ experience developing large scale (\>100 kSLOC) operational HMI software, preferably in a Unix environment


• Minimum 3 years’ experience using modern C\+\+, including C\+\+11, C\+\+17, C\+\+20 and template programming


• Minimum 1 year of experience in developing and maintaining software and documentation in accordance with recognized industrial quality and safety standards (SWAL 3 or equivalent)

• Minimum 3 years’ experience with an HMI framework

Mandatory:

• ITIL and ITSM: Strong understanding of ITIL principles, processes, and how to implement the ITIL CMDB model: minimum one year of experience and expertise.


• Asset Management: Knowledge of the relationship between CMDB and asset management, including the types of data each process manages: minimum one year of experience and expertise

• Governance: Experience implementing and enforcing CMDB governance standards: minimum one year of experience and expertise

Mandatory:

• Ability to identify, analyse and solve problems and to present key issues and possible/recommended solutions in a clear, structured and concise way – minimum 3 years of experience Experience in writing high\-quality technical documentation (specifications, design document, test descriptions, user manual, etc. …


• Experience in working as a team player


• Experience in acting as a business analyst where required for example to seek missing information and clarify requirements in a pro\-active way.

• Autonomous, investigative, mature, social, patient


• Good team worker, positive and open minded, committed to getting a job done


• Hands\-on approach.

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