Hire Office Customer Sales Assistant

We are looking for a new member to join our team at LSK Hire as a Customer Sales Assistant

Your Role will be essential to keep our hire department running smoothly. This role requires a strong focus on Customer service whilst working with a friendly team who pride themselves on offering the very best to our customers.

Is this vacancy right for you?

• Experience in a customer service role with a friendly and approachable manner


• Hours of work: 8am to 4pm, Wednesday, Thursday, Friday. Flexibility and additional working days may be required during holiday periods.

• Develop great relationships with new and existing customers, understanding their needs, and providing proactive solutions.


• Use our in\-house systems to process customer orders, off\-hires and customer account queries.


• Update customers daily of failed services/ deliveries/ collections \- liase with the customer of a solution.


• Ensure accuracy of all administration and procedures for hire contracts and purchase orders.


• Communicate with the drivers to assist in the smooth running of their daily deliveries/ collections/ servicing/ repairs.


• Upselling, negotiating and pricing on Events and long term hires.


• Assist the Scheduling Manager with logistics administration as required.

• Excellent communication and IT skills.


• Knowledge of Syrinx would be great but not essential.


• Excellent attention to detail


• Adaptable team player


• Ability to work under pressure and prioritise tasks along with a confident and flexible attitude.


• Cheerful disposition who enjoys banter and isn't easily offended

Benefits

• Company pension (after qualifying probation period).


• No weekends


• Easy to park location


• Full training given

Work Location: In person

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