Hire Controller

ABOUT US

Kells Hire Centre has been supplying plant, tool and access equipment to contractors and tradespeople across the Midlands and Leinster for over 30 years. We're a busy, growing team and we pride ourselves on our depth of fleet and the quality of service we deliver to our customers every day.

THE ROLE

We're looking for an experienced Hire Controller to join our team in Kells. This is a key front\-line role — you'll be the first point of contact for our customers, managing hire enquiries from first call through to off\-hire, while keeping a close eye on fleet availability and logistics to make sure the right equipment is in the right place at the right time.

This role suits someone who knows hire inside out, thrives in a fast\-paced environment, and can stay calm and organised when things get busy.

WHAT YOU'LL BE DOING

• Handling inbound hire enquiries by phone and email — pricing, availability, booking and processing contracts


• Building and maintaining strong relationships with our customers, many of whom are repeat contractors


• Managing fleet availability on a daily basis — tracking on\-hire and off\-hire movements and planning ahead to meet demand


• Co\-ordinating deliveries and collections with our transport team


• Processing off\-hires, checking returns, and raising any damage or shortages


• Keeping hire records accurate on Syrinx 365


• Liaising with the workshop and yard on equipment turnaround

• 2–3 years' experience in a hire desk or hire controller role (plant, tool or access equipment)


• Strong customer service skills — confident and solutions\-focused on the phone


• Good working knowledge of hire management systems; Syrinx 365 experience a distinct advantage


• Solid understanding of plant, tool and/or access equipment


• Organised and detail\-oriented, able to manage multiple bookings simultaneously

Benefits:

• Company car


• Employee discount


• On\-site parking


• Sick pay

This listing is from indeed. View original listing ↗