Health Care Assistant (HCA)

• Job title: Ward HCA


• Hiring Manager: Ward Nursing Manager


• Location: Newton\-le\-Willows Hospital (WA12 0JJ)


• Hours: Day shifts and Overnight shifts available – to be discussed


• Salary: £12\.71 per hour

The Role:

Looking for a fresh start in a friendly, professional environment? We’re hiring a Health Care Assistant for our private cosmetic surgery clinic—no experience needed, just a professional manner and a passion for patient care. You’ll support clients through every stage of their journey, helping them feel at ease in a high\-quality, modern clinical setting. Experience in the NHS, a care home, or holding a Care Certificate is a great bonus—but not essential, as full training is provided. This is your chance to build skills and grow in a rewarding and unique healthcare environment.

Pall Mall:

In 2010, Pall Mall was born, a family run business with a clear vision. Fast forward to today and we have spearheaded the business, trebling our workforce along the way and laying down clear and ambitious growth plans for the future.

Our purpose is to provide on\-demand, high quality private healthcare and cosmetic surgery that meets the needs and expectations of patients.

Our vision is to be recognised and respected as the most patient\-centric private healthcare provider in the north\-west, by providing our patients with the best possible care, treatment and outcomes.

We’ve provided more details about the hospital below.

The Hospital – Newton\-le\-Willows:

Theatre \- we have two general anaesthetic theatres where we predominantly perform cosmetic surgery procedures (Breast Augmentation, Abdominoplasty, Rhinoplasty, Liposuction and more), though we also perform other procedures across Gynaecology, Urology and ENT.

We perform smaller, local anaesthetic procedures (VASER liposuction, mole removals, etc) in our minor ops room.

Ward – supporting our theatres we have two wards with beautiful en\-suite bedrooms: 6 on the top floor, 5 on the middle floor.

Radiology – we’re proud to run a full radiology suite inclusive of static MRI, CT, X\-Ray and Mammography machines.

Outpatient Clinic – our Outpatient Clinic has 5 consulting rooms where our nurses, consultants and surgeons perform medical and cosmetic consultations and deliver pre\-operative and post\-operative care to our patients.

Administrative services – finally, we have a team of Front of House Receptionists and Theatre Bookings Coordinators who look after our patients by booking appointments, arranging tests, sharing results and generally managing the patient journey.

Related departments \& sites – supporting our hospital we have a small number of satellite clinics (similar to the Hospital’s Outpatient Clinic) who refer patients to us, as well as teams across finance, marketing, facilities, patient experience, patient bookings and quality assurance/HR.

Free parking available within a short walking distance of the hospital

Core responsibilities

As a ward HCA, you will support the maintenance of the clinical ward to ensure the highest possible care is given. To ensure safety and patient care is paramount and to the highest quality.

Duties also include:

• Assist our Nursing team in providing exemplary Care within the Ward department, whilst providing Healthcare Assistance to our Nursing team.


• As a HCA, duties will include routine tasks related to the delivery of care to ensure our patient’s health and well\-being.


• You will move and set up equipment (after training) and other resources, as well as applying technology for measurement, monitoring and treatment.


• Maintain stock control and careful use of equipment


• Ensuring patient comfort, dignity and privacy are maintained at all times and are specific to the patients’ needs.


• Chaperoning patients and required equipment as necessary for appointments and clinic.


• Ensure strict confidentiality is applied to all clients and staff, ensuring need to know basis is applied at all times.


• Communicate care to patients, their family and/or carers using appropriate language and rationale


• Assist the registered nurse with appropriate clinical documentation


• Reports any concerns to the trained nurse in charge of the patient


• Decontamination of instruments and clinical equipment

• Understand job role and scope and identify how this can be developed over time


• Maintain continual professional development in quality improvement, make recommendations on how quality in the organisation can be improved


• Raise quality concerns and related risks with the relevant people and re\-evaluate to ensure improvements have been made


• Agree with others how practice could develop to improve quality and provide the appropriate support as service changes

• Ensure compliance with policies, procedures and clinical guidelines for self and others


• Continually monitor standards of care and contribute to improvement of care, through benchmarking, audit and research.


• Communicate effectively and share best practice with the multidisciplinary team \& others


• To be aware of duties and responsibilities in relation to clinical risk management

• Remain a compassionate employer that values your skills and input to the business


• Recognise your successes


• Provide training and further development opportunities where applicable


• Remain committed to our company HEART values and provide a safe and inclusive work environment

Helpful \- Whether you’re a patient or part of our team, we go the extra mile to help. From finding solutions to offering support when it matters most, we’re here to make every experience a positive one.

Empathetic \- Your story matters to us. We put ourselves in your shoes and take the time to listen, understand the details and make sure you feel cared for every step of the way. We do more than care, we ask ourselves \- if you were one of our family members, how would we want you to be looked after?

Accountable \- We take ownership of our actions and commitments, always striving for excellence. You can trust us to deliver on what we promise.

Resourceful \- We’re tenacious, thorough and adaptable. With creativity and determination, we explore every possibility to find solutions that meet our patient’s needs.

Teamwork \- We believe we’re stronger together. By working as one team and supporting each other, we create an environment of collaboration and mutual support, where everyone feels connected and valued.

Nothing is a problem for Pall Mall people. We do everything possible to keep patients safe and content. Patient health and happiness is more than a job. Care is more than a treatment programme. We are committed to everything we do and it shows.

Diversity and inclusion at Pall Mall:

As a responsible employer, Pall Mall is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong with togetherness. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of our patients.

Pay: £12\.71 per hour

Benefits:

• Company events


• Company pension


• Employee assistance programme


• Employee discount


• Flexible schedule


• Free parking


• Paid training


• Store discount

• Explain why you feel this role would suit you.


• Explain your availability \- how many hours you can work and what days/nights you are available

• Fluent English (required)

• Newton\-le\-Willows, Merseyside (preferred)

This listing is from indeed. View original listing ↗