Head Waiter
£18 p/h (£12\.76 plus tronc)
Bacchanalia,situated in Berkley Square in Mayfair,is a culinary haven celebrated for its avant\-garde approach to gastronomy,elegant ambiance,and commitment to culinary mastery. As a beacon of innovative dining,Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco\-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst,as well as 2,000\-year\-old pieces.
We are currently seeking a dedicated and experienced Head Waiter to lead our front\-of\-house team. As the Head Waiter,you will play a central role in overseeing the dining experience,managing the waitstaff,and contributing to the overall success of our establishment. If you have a passion for hospitality,strong leadership skills,and a commitment to delivering exceptional service,we invite you to be a key influencer at our stunning restaurant.
Key Responsibilities:
- Oversee the day\-to\-day operations of the dining area,ensuring high service standards.
- Supervise and mentor waitstaff,providing guidance to maintain a positive work environment.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Collaborate with the management team to organize and execute private events and functions.
- Assist in training and development programs for front\-of\-house staff.
- Monitor reservation systems and seating arrangements to optimize guest flow.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.
Requirements
- Proven experience as a Head Waiter or in a similar front\-of\-house role within the hospitality industry.
- Strong organizational,communication,and interpersonal skills.
- Exceptional problem\-solving abilities and a proactive approach to operational challenges.
- Ability to work in a fast\-paced environment and manage multiple tasks efficiently.
- Familiarity with reservation systems and basic administrative tasks.
- 30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair),The Ivy Collection \& Bill’s
- Access to early pay,savings tools \& financial coaching via Stream
- Enhanced maternity \& paternity leave
- English language classes,length of service awards \& employee recognition bonuses
- Private medical and life insurance for senior leaders,life insurance for head office employees
- Employee Assistance Programme
- Plus,a structured pension scheme with employer contributions
*We promote a working environment in which equal opportunity and diversity is recognised,valued,and encouraged.*
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