Head of Technical Delivery

Head of Technical Delivery \[Manchester \- Hybrid]

About Finova

Finova is the UK’s largest financial services technology provider, supporting one in every five mortgages nationwide. Our agile, cloud\-native solutions enable over 60 banks, building societies, specialist lenders, equity release providers and a network of 2,400\+ brokers to stay ahead in a competitive market.

Built on open architecture and backed by deep industry expertise, our platform is designed to scale. Each year, we process over £50 billion in loans, manage nearly £50 billion in savings, and support the digital servicing of more than 650,000 UK borrower accounts.

Be part of a team that’s driving innovation, enabling growth and shaping the future of UK lending.

For Lenders

Finova offers a flexible, modular technology suite designed to help lenders move faster, scale efficiently and deliver standout digital experiences.

Financial Institutions use Finova to launch products faster, process applications up to 50% more efficiently and reduce operational costs — all while staying fully compliant in a fast\-moving market.

About the Role:

The Head of Technical Delivery is a high\-impact leadership position accountable for the execution of Finova’s most complex technical solutions. You aren't just managing timelines; you are the architect of our delivery engine. This role provides the strategic oversight and governance necessary to ensure that technical outcomes are high\-quality, predictable, and cost\-effective. You will bridge the gap between Sales, Product, and Engineering, creating a seamless flow from strategic concept to client\-ready reality. By evolving our operating models and fostering a culture of excellence, you ensure that our technology delivery is a competitive advantage for the business.

About you:

You are a master of creating clarity out of chaos. You possess the rare ability to navigate deep technical complexities while maintaining a laser focus on commercial outcomes and human\-centric leadership.

• An Expert Orchestrator: You have proven experience leading technical delivery in large\-scale, complex engineering environments.


• A Modern Practitioner: You have a deep understanding of Agile at scale, DevOps, and modern software engineering lifecycles.


• A Strategic Influencer: You are a trusted advisor to executives, skilled at translating technical roadmaps into business value.


• A Culture Builder: You are committed to fostering psychological safety, empowering teams to innovate and experiment without fear of failure.


• A Coach and Mentor: You are passionate about scaling capability and developing the next generation of delivery professionals.


• Commercially Grounded: You are experienced in managing multi\-million\-pound delivery portfolios and optimizing resource allocation.


• Driven by Maturity: You aren't satisfied with "done"—you are motivated by measurable improvements in delivery speed, quality, and predictability.

What will you be doing?

As the engine room of our technical execution, you will lead a multi\-disciplinary organization to turn strategy into reality.

• Leading the Function: Providing strategic leadership across all technical delivery units, ensuring cross\-functional alignment and downstream client success.


• Designing Frameworks: Defining and evolving the delivery operating models and governance structures that dictate "how we work."


• Translating Strategy: Partnering with Sales and Product to turn high\-level roadmaps into executable, realistic delivery plans.


• Ensuring Predictability: Driving high\-quality outcomes through rigorous planning, forecasting, and proactive risk management.


• Advocating for Modernity: Championing the adoption of CI/CD, Agile at scale, and continuous improvement practices across all squads.


• Empowering the Org: Leading and recruiting a team of Technical Delivery Managers and Business Systems Analysts, fostering high performance and accountability.


• Reporting with Transparency: Maintaining clear, data\-driven communication with senior stakeholders, providing insights that influence business direction.

What We Offer:

• Hybrid working ️

Work in a hybrid way that suits you. Our model is primarily office\-based, with flexibility to work remotely as needed. We’re committed to supporting a healthy balance between work and life.

• Private medical insurance ‍️

Comprehensive health cover, with the option to add your family to your plan, because your well\-being matters to us.

• Life assurance \& income protection

We provide life assurance and income protection to give you peace of mind for the future

• Family friendly policies

Our enhanced family\-friendly policy goes beyond maternity and paternity leave, offering paid time off for when plans change or alternative paths to parenthood are needed.

• Work from anywhere

Some thrive in the office, others at home — and many do best with choice. With approval, Finova employees can work abroad for up to 4 weeks each year.

• Flexible holiday package ️

Enjoy 25 days paid holiday allowance, plus all public holidays. And, you can rebook any public holidays for a day that aligns with your personal beliefs or celebration calendar. We also offer holiday trading allowing you to purchase or sell your holiday allowance.

• Company pension scheme

With salary exchange, you save on tax and can build a secure future.

• Employee assistance programme

We understand that mental health is just as important as physical health. Access to a 24/7 confidential counselling helpline ensures you have support when you need it.

• Electric car scheme

Get a brand\-new electric vehicle with salary sacrifice as a benefit, paid for through your gross monthly pay, saving on Income Tax and National Insurance.

• Health cash plan

Our Health Cash Plan empowers you to prioritise your wellbeing by providing effortless reimbursement for everyday healthcare costs, from dental and optical visits to physiotherapy.

• Gym discounts ️

Achieve your fitness goals for less with GymFlex, which offers significant savings on annual memberships at over 3,000 gyms and leisure centers nationwide.

• Perks that matter

We fuel your day with a fully stocked pantry of fresh fruit and snacks and keep the team spirit high with weekly socials and events.

Equal Opportunity Statement

We value diversity and are committed to creating an inclusive environment for all employees. If you’re passionate about this role but don’t meet all the criteria, please reach out, we’d love to discuss how your skills and experiences align with our needs.

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