Head of Portfolio Growth & Lettings Operations

Join a Fast\-Growing Property Business with Huge Growth Potential

Woodlands Arch Ltd is rapidly expanding property business focused on building a high\-performing portfolio across South West London and beyond. As we continue to scale, we are looking for an energetic, ambitious, and commercially driven individual to become a key part of our leadership team.

As we continue to grow, we're looking for an enthusiastic and driven Head of Portfolio Growth \& Lettings Operations to help oversee our lettings department, strengthen portfolio performance, and support the next stage of the company's development.

This is an exciting opportunity for someone who enjoys working with people, taking responsibility, and developing their career within a fast\-moving and ambitious business.

Why Join Us?

• Be part of a company experiencing significant growth.


• Direct involvement in shaping the future of the business.


• Uncapped earning potential with realistic six\-figure opportunities.


• First\-year OTE of £70,000\+.


• Regular salary reviews and performance\-based progression.


• Leadership dinners and team\-building events.


• Friendly, supportive, and highly motivated team.


• A business culture that rewards initiative, ideas, and results.

Why This Role?

This role offers a unique mix of business development, lettings, operations, and team leadership, making it ideal for someone who enjoys variety, building relationships, and delivering results.

We're looking for an energetic and motivated individual with a positive attitude and genuine enthusiasm for property and growth. You'll work closely with the directors and wider team to maintain high occupancy levels, strengthen landlord and tenant relationships, and support the continued growth of the business.

You'll be joining a supportive and ambitious team where initiative is valued, ideas are welcomed, and hard work is recognised and rewarded. Whether you're already managing a team or looking to take the next step in your career, this position offers excellent earning potential, genuine progression opportunities, and the chance to play an important role within a growing property company.

Key Responsibilities

Portfolio Growth \& Business Development

• Identify and secure new property opportunities.


• Build strong relationships with landlords, developers, investors, and agents.


• Expand the company portfolio through management, partnership, and rent\-to\-rent opportunities.


• Attend viewings, networking events, and business meetings.


• Analyse opportunities and support strategic company growth.


• Work closely with directors on expansion initiatives and long\-term business planning.

Lettings Operations \& Performance

• Oversee daily lettings operations and portfolio performance.


• Drive occupancy levels and minimise void periods.


• Ensure properties are marketed effectively and competitively.


• Monitor enquiry levels, viewing conversions, and move\-in performance.


• Develop strategies to increase revenue and improve operational efficiency.

Tenant Acquisition \& Retention

• Source and secure high\-quality, long\-term tenants.


• Carefully assess applicants to ensure strong long\-term occupancy potential.


• Build retention strategies that reduce unnecessary tenant turnover.


• Manage renewals, relocations, and retention negotiations.


• Create positive tenant experiences that encourage long\-term stays.

Leadership \& Team Development

• Lead, motivate, and develop the lettings team.


• Set ambitious but achievable targets and KPIs.


• Conduct regular team meetings and performance reviews.


• Coach team members to improve sales, negotiation, and customer service skills.


• Create a positive, high\-performance culture built around accountability and growth.

Operational Oversight

• Oversee tenant issues from report through to successful resolution.


• Coordinate closely with maintenance and administrative teams.


• Improve systems, processes, and operational standards.


• Produce performance reports and recommendations for directors.


• Take ownership of departmental results and continuous improvement.

Who We're Looking For

We're looking for someone who is confident, proactive, and genuinely excited by the opportunity to help build a larger business, lead a growing team, and be rewarded for the value they create.

The ideal candidate will have:

• Experience in lettings, property management, rent\-to\-rent, or a similar property environment.


• Previous leadership, supervisory, or team management experience.


• A good understanding of occupancy, revenue, and what drives portfolio performance.


• Strong communication, negotiation, and relationship\-building skills.


• Confidence when dealing with landlords, tenants, and business partners.


• A proactive approach with the ability to identify opportunities and solve problems effectively.


• High levels of motivation, organisation, and personal accountability.


• A positive attitude, good energy, and a willingness to lead by example.


• The ambition to develop their career and grow alongside a fast\-moving property business.

Requirements

• Full UK Driving Licence.


• Access to a vehicle advantageous.


• Ability to commute to South West London.

If you're someone who enjoys meeting people, spotting opportunities, solving problems, and being part of an ambitious team, we'd love to hear from you!

Pay: £25,000\.00\-£100,000\.00 per year

Benefits:

• Company events


• On\-site parking

Ability to commute/relocate:

• Fulham SW6 4LZ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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