Head of Hosting and Private Dining

Position: Head of Hosting and Private Dining

What will I get?

• Competitive salary based on experience.


• Service charge (£9,000–£10,000 per annum, subject to business levels).


• Enhanced annual leave, increasing with length of service


• Complimentary meals while on duty


• £1,000 “Refer a Friend” bonus scheme


• Ongoing learning and professional development opportunities


• Reward programmes, long service recognition, and employee appreciation incentives


• Employer pension contribution of 3%


• Complimentary dry cleaning


• Enhanced maternity and paternity pay with length of service


• A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message


• Access to Code App, an exclusive platform for hospitality professionals, offering up to 50% discount at restaurants, bars, hotel stays, and activities across London and the UK, alongside complimentary hospitality events, industry news, and exclusive lifestyle perks\*


• Access to the HSF Health Plan\*, including:

+ Dental reimbursement
+ 24/7 GP advice line and confidential counselling support, including assistance for dependents
+ Optical reimbursement
+ Complimentary cover for your partner and children
+ High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers
+ Discounted gym memberships

Role Purpose

As our Head Hostess at …At Sloane, you will lead and organise the host team, ensuring the guest journey is managed with precision, elegance, and consistency from the moment of booking through to departure. Acting as the main point of reference for the hostess team, you will work closely with the Restaurant Manager, Bar Manager, and wider operations team to ensure reservations, guest flow, communication, and presentation standards are executed faultlessly.

This role is heavily operational and team\-focused, requiring strong leadership, organisation, attention to detail, and a deep understanding of luxury hospitality standards. You will play a key role in developing the host team, maintaining operational structure, and ensuring the team delivers warm, polished, and highly personalised service in line with the …At Sloane ethos.

In this role you will be the main point of contact for our private events hosted in our intimate restaurant and dining room, assessing what requests are suitable for our identity before collaborating with the bar and restaurant management to ensure seamless event planning, organisation, and communication. You will also be responsible for some of our social media, adhering to our style and restraint that allows us to protect our intimate spaces from being overly publicised, while still inviting intrigue.

Your role will include the following responsibilities:

Host Team Leadership \& Organisation:

• Lead, organise, and support the host team on a daily basis, ensuring smooth communication and consistency of service.


• Draft and release the hostess rota in collaboration with the restaurant manager.


• Ensure all host duties and opening/closing responsibilities are completed accurately and consistently.


• Maintain and update SOPs for the host team, ensuring they are properly trained on and followed.


• Assist in training, coaching, and developing hosts to improve confidence, organisation, and service standards.


• Support the recruitment process for hosts through interviews, trial shifts, and feedback.

Reservations \& Guest Management:

• Oversee the organisation of reservations and guest notes to ensure smooth service and strong guest recognition.


• Ensure the host team communicates accurate information regarding the restaurant, bar, menus, opening hours, and hotel concept.

Operational Coordination:

• Collaborate closely with restaurant, bar, kitchen, and reception teams to ensure seamless communication throughout service.


• Delegate stations to the hostess team, and ensure the all team members are dutifully looking after their post (e.g. bar door, cloakroom, etc.)

Private Event Planning:

• Ascertain whether an enquiry sent to the hotel for a private event is aligned with us or not, independently responding in a timely manner with what we can and cannot offer.


• Be there on the day to welcome/host guests and ensure seamless execution of the event.

Social Media:

• Repost stories daily from the right type of guests, with an eye for beautiful shots of our hotel, bar, and restaurant that aligns with our style and identity.


• Schedule posts programmed by our photographer and media team.

Guest Experience:

• Maintain a strong floor presence during service, assisting with guest recognition, arrivals, departures, and service recovery where necessary.


• Support the team in building long\-term guest relationships through consistency, professionalism, and attention to detail.

Who are we?

We are a 5\-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences.

Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting.

Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

*\*Upon successful completion of the probation period \*The service charge range fluctuates based on our forecasted business levels and may vary from month to month.*

This listing is from indeed. View original listing ↗