Head of Data Protection and Compliance

<p style="text-align: center;"><strong><em>Location</em></strong><em><span style="font-weight: 400;">: Come and join us in Hamburg or Berlin!<br></span></em></p>
<p>At Freenow, we are on a mission to empower smarter mobility decisions, helping people to move freely and cities to thrive. </p>
<p>We are looking for a <strong>Head of Data Protection and Compliance</strong> to lead and oversee compliance and data protection efforts across multiple European markets. </p>
<p>This central and strategic role requires a strong blend of legal expertise, business acumen, and risk management skills to ensure our operations comply with GDPR, CSRD, AI Act, DSA, and other industry regulations.</p>
<p>You will work closely with leadership, product, tech, operations, and external stakeholders to embed a strong compliance culture while supporting our business model, including our new autonomous driving business. Your work will include intensive collaboration with our shareholder Lyft, Inc. as well as support on M&amp;A transactions. </p>
<p>Are you ready for your next ride?</p>
<p>Please make sure to submit your CV in English</p>
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<h2><strong>YOUR DAILY ADVENTURES WILL INCLUDE:</strong></h2>
<ul>
<li>Ensure compliance with data protection laws (B2C focus) and corporate compliance regulations.</li>
<li>Architect and implement the comprehensive data protection and compliance setup required following the acquisition by the American company.</li>
<li>Monitor, enhance, and develop the Compliance Management System (CMS) to effectively mitigate risks.</li>
<li>Stay ahead of regulatory changes (e.g., GDPR, CSRD, AI Act, DSA, autonomous driving) and assess their business impact.</li>
<li>Advise senior leadership on compliance risks, providing practical and strategic solutions.</li>
<li>Develop and implement policies, internal controls, and best practices across multiple European markets and the US.</li>
<li>Lead and oversee audits, risk assessments, and investigations related to compliance and data protection.</li>
<li>Act as the primary point of contact for data protection and regulatory authorities.</li>
<li>Design and deliver training programs to educate employees on compliance and ethical business conduct.</li>
<li>Report on data protection and compliance issues and recommend changes.</li>
<li>Collaborate cross-functionally with tech, product, people, and information security teams to integrate compliance into business operations.</li>
<li>Lead and mentor the compliance and data protection team, fostering a culture of accountability and ethical decision-making.</li>
</ul>
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<h2><strong>TO BE SUCCESSFUL IN THIS ROLE:</strong></h2>
<ul>
<li>8+ years of experience in compliance and data protection leadership, ideally in a tech-driven or regulated environment.</li>
<li>Deep knowledge of European compliance frameworks, including GDPR, CSRD, AI Act.</li>
<li>Proven experience in overseeing compliance and data protection across multiple markets.</li>
<li>Experience with US compliance and privacy aspects is a plus. </li>
<li>Strong investigative and analytical skills, with the ability to assess risks and provide actionable insights.</li>
<li>Exceptional communication and stakeholder management skills, with the ability to influence decision making.</li>
<li>Hands-on approach, comfortable navigating ambiguity and implementing compliance strategies in an extremely fast-paced environment.</li>
<li>Ability to multi-task, work independently, and collaborate effectively in a team.</li>
<li>Ability to work with exceptional speed, managing high-pressure situations and tight deadlines while maintaining total accuracy.</li>
<li>Professional certification (e.g., CCEP, CIPP/E, CIPM, AIGP or similar) is a plus.</li>
<li>Fluency in English and German is required; an additional European language is a strong advantage.</li>
</ul>
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<h2><strong>BENEFITS &amp; PERKS IN A NUTSHELL:</strong></h2>
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<li>Flexible working arrangements</li>
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<li>LinkedIn Learning</li>
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<li>Sabbatical &amp; special leave policies</li>
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<li>WeRoad partnership</li>
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<li>Birthday, 24th + 31st December off</li>
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<li>Short term EU work policy</li>
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<li>Mobility Credit</li>
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<p> </p>
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<li>Employee assistance program</li>
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<p> </p>
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<p><strong>Plus more local benefits depending on your work location!</strong></p>
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<h2><strong>DIVERSITY, EQUITY &amp; INCLUSION:</strong></h2>
<p><span style="font-weight: 400;">Freenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. <br></span><span style="font-weight: 400;">We want you to grow and evolve, </span><span style="font-weight: 400;">bring your true self to work</span><span style="font-weight: 400;">. <br><br></span></p>
<hr>
<h2><strong>ABOUT FREENOW:</strong></h2>
<p>Freenow by Lyft empowers smarter mobility decisions, helping people to move freely and cities to thrive. Through our multi-mobility app, we feature broad options for everyone across 9 European markets and over 180 cities. Millions of passengers can access services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds, and public transport within a single app. <br><br>In July 2025 Freenow was acquired by Lyft, a global mobility platform, which connects riders and drivers for billions of rides across North America and Europe. Together, Freenow and Lyft are creating a more caring and connected world, with transportation for everyone. We are a global, diverse, highly motivated, and collaborative team that strives for excellence and likes to have fun. Ready for your next ride?</p>
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