Head of Corporate Services - Greater Manchester
General Information
Salary
£58,952 \- £61,750
Working Pattern
Full Time
Vacancy Approach
External
Location
Manchester
Region
Greater Manchester
Closing Date
11\-Jun\-2026
Business Unit
NPS Greater Manchester Corporate Services (2021\)
Post Type
Fixed Term
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
18055
Descriptions \& requirements
Job description
Overview of the Role
Greater Manchester Probation Service is seeking an experienced senior leader to provide strategic leadership of the Corporate Services function. The function comprises a breadth of specialist areas, and the successful candidate will be required to exercise informed judgement and make strategic decisions across the full remit. This includes, but is not limited to, Estates and Facilities Management, Counter Corruption, Information Assurance and Security, Staff Engagement, Business Management, Risk Management, ICT Training, Corporate Administration, Workforce Planning, and Equality, Diversity, Inclusion and Belonging.
The postholder will lead the Corporate Services function while also operating effectively within the wider Regional and Senior Leadership Team. This role requires collaboration with key Business Partner functions, including Health, Safety and Fire, Finance, Human Resources, and Learning and Development.
A critical aspect of the role is the ability to build strong, trusted relationships at a senior level. The postholder will work ly with the Regional Probation Director and foster collaborative, high\-performing relationships across the Senior Leadership Team to support the delivery of organisational priorities.
The job holder will be accountable for developing and delivering short, medium and long\-term strategic business plans for the region, with overall responsibility for implementation. These plans must ensure opportunities to improve efficiency and effectiveness are proactively pursued.
The job holder will put in place appropriate governance arrangements to oversee the delivery of corporate services, identify and manage corporate risks, and escalate any significant issues to the attention of the Regional Probation Director. They will be accountable for ensuring adequate management/financial contracts and processes are in place for the region.
Responsible for representing the region in the development, improvement and implementation of collaborative working arrangements for corporate services polices and processes, including engagement with Headquarters and Shared Services.
The job holder will directly manage and co\-ordinate the activity of Business Managers across the region (including litigation and inquests), and teams responsible for ICT, Complaints, the Divisional Support Hub, Equalities and Staff Engagement to ensure a consistent approach is deployed across all business units.
The job holder will also oversee and provide strategic direction for the delivery of functional leadership services such as HR, Finance, Learning and Development, Health and Safety and Business Strategy and Change, to ensure that all corporate services operate effectively across the region.
Key Responsibilities
The job holder will be required to carryout the following responsibilities, activites and duties:
- Accountable for the development and delivery of the Regional Business Plan and business risk registers, with overall responsibility for implementation.
- Accountable for ensuing corporate governance is embedded, monitored and reviewed in the region.
- Accountable for delivering all objectives within delegated budget including for specific programmes of work (e.g. regional learning and development budget).
- Responsible for ensuring management information systems are in place to monitor, analyse and report on corporate performance across the region identifying operational, resource or organisational issues that may impact on performance or increase business risk e.g. Health and Safety, L\&D.
- Lead business partner activity across the region, taking a collaborative approach and ensuring the Regional Probation Director is updated with timely progress reports.
- Lead Business Manager activity across the NPS region ensuring compliance with policy and process in corporate activities.
- Lead the development of regional corporate support systems, policies and processes in response to business need in order to review and assess effective practice in business services.
- Responsible for ensuring the delivery of strategic employee communications utilising a range of techniques to suit the needs of the audience, the message and the objectives of active engagement.
- Provide leadership and management of the Regional Complaints Team ensuring compliance with policy and process.
- Identify opportunities for more efficient delivery of business services and develop proposals to convert those opportunities into new ways of working.
- Ensure effective HR systems are in place to manage and develop staff in line with organisational HR policies and procedures in order to achieve performance objectives and enhance productivity.
- Liaise with staff to receive, collate and analyse corporate performance information, developing systems and compiling reports as necessary.
- Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance.
- Plan, implement and manage systems for the exchange of sensitive information, data and intelligence.
- Accountable for ensuring all risk assessments are undertaken in line with Health and Safety and staff are made aware of their personal responsibility to ensure Health, Safety \& Fire compliance.
- Lead a culture within the region that promotes equality and values diversity through the effective development and implementation of systems, policies and processes.
If you are successful in this campaign please be aware that we have multiple offices across the Greater Manchester Probation Service region. If similar roles arise in other offices and you are appointable, we may look to offer you a position within these other locations. Our locations that we would like to consider your application are:
Ashton\-Under\-Lyne , Atherton , Audenshaw , Bolton , Bury , Manchester , Oldham , Rochdale , Salford , Stockport , Stretford , Wigan.
HM Prison Buckley Hall, OL12 9DP, HMP/YOI Forest Bank Manchester, M27 8FB, HMYOI Hindley \- Works Near Wigan, WN2 5TH, Manchester Minshull Crown Manchester, M1 3FS, NPS 12 Minshull Street Manchester, M1 3FR, NPS 128 Rochdale Road Oldham, OL1 2JG, NPS Fred Perry House Stockport SK1 3UR, NPS 2 Redwood Street Salford, M6 6PF, NPS Argyl House Bury, BL9 0LN, NPS Balmoral House Bury, BL9 0LN, NPS Bolton Magistrates Court, BL1 1UA, NPS Crown Square Manchester, M3 3FL, NPS St Helena Mill Bolton, BL1 2JS, NPS Stockport Magistrates Court Stockport, SK1 3NF, NPS Tameside Magistrates Court Ashton\-Under\-Lyne, OL6 7TP, NPS Wigan Magistrates Court Wigan, WN1 1DW, Salford Magistrates' Court Salford, M3 6DJ, NPS Roz Hamilton House Ashton\-Under\-Lyme, NMS 1 Cromwell Court, OL1 1ET, NMS Unit 20, Chichester Business Centre, OL16 2AU,
Working Arrangements \& Further Information
The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non\-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre\-employment checks.
Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part\-time, flexible and job\-sharing working patterns, w they meet the demands of the role and business needs. All applications for part\-time, flexible and job\-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part\-time and job share posts will be calculated on a pro\-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee\-run networks that have been established to provide a
This listing is from indeed. View original listing ↗