Head of Account Management

Head of Account Management:

Location: UK (Hybrid)
Sector: Print / Manufacturing
Salary: £67,000, bonus and car allowance

Overview:
We are working in partnership with a well-established and growing organisation operating within the print and manufacturing sector. Renowned for its commitment to quality, innovation, and long-standing client relationships, the business is now seeking an experienced Head of Account Management to lead its client services function.

This is a senior leadership opportunity offering significant influence across the commercial strategy, with responsibility for driving client satisfaction, retention, and sustainable revenue growth.

Key Responsibilities:

• Provide strategic leadership to the Account Management team, setting clear objectives and driving high performance


• Develop and implement an account management strategy aligned with wider business growth plans


• Build and maintain strong, long-term relationships with key clients at a senior level


• Identify and capitalise on opportunities to grow existing accounts and maximise revenue


• Work collaboratively with internal departments including Sales, Operations, and Production to ensure seamless service delivery


• Establish and monitor key performance metrics, driving continuous improvement in service standards and client experience


• Lead, mentor, and develop team members, fostering a culture of accountability and progression

• Demonstrable experience in a senior account management leadership role within print, manufacturing, or a related industry


• Proven track record of managing and growing key client accounts


• Strong commercial awareness and ability to influence at a senior level


• Excellent interpersonal and stakeholder management skills


• Experience of leading, coaching, and developing high-performing teams


• Strategic thinker with a hands-on leadership style

• Highly competitive salary with a performance-related bonus structure


• Flexible hybrid working model supporting work-life balance


• 26 days annual leave + bank holidays with the option to buy or sell additional days


• Enhanced employer pension contributions


• Private healthcare cover for you and your immediate family


• Structured professional development, including leadership training and career progression planning


• Opportunity to work closely with senior leadership, with clear visibility and influence at executive level


• Recognition and reward programmes aligned to performance


• Enhanced parental leave and family-friendly policies


• Company car or car allowance, alongside additional lifestyle benefits

The organisation promotes a collaborative and forward-thinking culture, where individuals are empowered to contribute ideas and drive change. It offers a stable yet progressive environment, with a clear focus on long-term growth and employee development.

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