GUCCI Global Retail Performance Senior Manager

Summary

About Gucci

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of Artistic Director Demna, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Role Mission

Drive a consistent and data\-driven approach to Retail Performance across the global network, translating business insights into actionable levers to maximize sales, productivity and KPI achievement.

Act as a strategic partner to Global and Regional stakeholders, ensuring alignment on targets, performance governance and tools, leveraging retail execution and service excellence frameworks to ensure sustainable performance.
Job Description

Key Accountabilities

Retail Performance \& Business Steering

• Define and drive global frameworks for commercial targets and sales planning.


• Monitor retail performance, identifying risks and opportunities to support decision\-making.


• Lead productivity frameworks and track key efficiency levers across markets, in collaboration with Retail Excellence.


• Partner with the HR Dept. to contribute to the design of retail contests and the evolution of incentive schemes, ensuring alignment with business objectives


• Analyze competitor landscape and market trends to inform strategic direction.


• Own the Retail Scorecard, ensuring consistency, transparency and alignment at global level.


• Deliver regular and ad hoc reporting (including weekly business reviews) to senior stakeholders, providing clear and actionable insights.

• Define and govern the global target\-setting methodology and deployment.


• Oversee KPI frameworks, ensuring reliability, accuracy and business relevance.


• Lead the 360° Retail Performance overview, consolidating key insights on sales and KPIs.


• Ensure structured sales tracking and rigorous performance follow\-up across regions and channels.


• Drive adoption and continuous enhancement of Retail Performance tools (analytics, productivity, MTT).

• Define and maintain global performance dashboards, ensuring clarity, consistency and usability.


• Translate business needs into analytical frameworks supporting decision\-making.


• Partner with Digital and IT teams to enhance performance tools and data capabilities.


• Support the evolution of data\-driven practices across the retail organization.

• Partner closely with Retail Excellence to ensure alignment between performance drivers, store execution and client experience.


• Contribute to an integrated approach across performance and excellence frameworks, ensuring consistency between targets, behaviors and tools.

• 8–10\+ years of experience in Retail Performance, Commercial Planning, Business Analytics or similar functions within an international environment.


• Fluent English is required; proficiency in Italian or French represents a strong plus.


• Proven experience in retail, with a strong understanding of sales drivers, KPIs and productivity levers (luxury is a plus).


• Master’s degree in Business Administration, Economics, Engineering or equivalent.

• Strong analytical capabilities with the ability to translate data into actionable insights.


• Solid knowledge of retail KPIs, performance frameworks and productivity drivers.


• Experience with reporting tools, dashboards and data visualization solutions.


• Familiarity with incentive schemes and workforce productivity models.

• Strong stakeholder management skills and ability to operate within complex, matrix organizations.


• Clear and effective communication, with the ability to synthesize complexity into actionable narratives.


• Results\-driven, with high level of ownership and execution focus.


• Collaborative, agile and solution\-oriented mindset.


• Proven people management skills, with the ability to lead, develop and engage a team.

Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular
Start Date

2026\-05\-14
Schedule

Full time
Organization

Guccio Gucci S.p.A.

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