Group Head of People
Join Luzern eCommerce: Powering the World’s Most Ambitious Brands
Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003\. We partner with global icons like On Running, Nestlé, Panasonic, Reebok, Stokke, Ultrahuman, Next, Twinning's, Bondi Sands and Philips to accelerate growth, maximise margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.
Backed by significant investment, we’re on a mission to dominate the global eCommerce space. With our award\-winning team, cutting\-edge AI\-enabled Channel Optimizer platform, and bold strategies, we’re not just keeping up with the future of retail—we’re creating it.
Be part of one of the fastest\-growing tech sectors, where you’ll innovate, collaborate, and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history!
Reporting to: Chief Financial Officer
Location: Dublin (Hybrid – 3 days per week in office)
Scope: UK, Ireland and Spain
Travel: At least one trip every 6 weeks to the UK, with intermittent travel to Spain as required
About the Role
We are seeking an experienced and commercially minded Group Head of People to lead the People function across our international business.
This role forms part of the extended management team and is responsible for ensuring the organisation has the right structure, capability, culture, and workforce model to support significant business growth while maintaining operational efficiency and strong governance.
The successful candidate will partner closely with the CFO and senior leadership team to drive organisational effectiveness, workforce planning, performance management, leadership capability, and business transformation.
This role requires an individual who can operate strategically while remaining highly practical and execution\-focused within a fast\-paced and evolving environment.
Tasks
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What You’ll Be Doing
- Lead the People function across the UK, Ireland, and Spain, ensuring the organisation has the structure, capability, and culture to support business growth.
- Partner closely with the CFO and leadership team on workforce planning, organisational design, and people strategy.
- Develop effective resourcing strategies across permanent, contract, outsourced, and offshore models.
- Lead organisational change initiatives to improve performance, scalability, accountability, and operational efficiency.
- Build a high\-performance culture through strong leadership, performance management, succession planning, and capability development.
- Drive Learning \& Development initiatives focused on leadership capability, AI/automation adoption, and future business needs.
- Use workforce data and commercial insight to support hiring, restructuring, and organisational decision\-making.
- Ensure robust governance, compliance, and due diligence readiness across all people practices and workforce arrangements.
- Lead and support the HR Generalist based in Dublin, ensuring high\-quality operational and employee support across the business.
- Comfortable operating in a fast\-paced, evolving environment and leading through organisational change
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What You Bring to the Role
- 8–12\+ years’ experience across HR / People functions, including 3–5\+ years operating in a senior HR leadership or Head of People capacity.
- Strong organisational design and workforce planning capability.
- Experience supporting organisational growth, restructuring, and transformation initiatives.
- Strong commercial awareness and ability to balance growth objectives with cost discipline.
- Experience driving performance, accountability, and leadership capability across teams.
- Strong employee relations and employment law experience across UK and Ireland.
- Experience partnering closely with Finance and senior leadership teams.
- Strong communication, stakeholder management, and change leadership capability.
- Comfortable operating in a fast\-paced, evolving business environment.
- Experience operating across multiple geographies or international teams.
- Experience in scaling SMEs or high\-growth businesses.
- Experience supporting buy\-side or sell\-side due diligence, investment, acquisition, or transactional activity.
- Experience implementing AI, automation, or operational efficiency initiatives.
- CIPD Level 7 or equivalent senior HR qualification.
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What We Offer
- Competitive Compensation: Attractive salary package with benefits.
- Work\-Life Balance: Competitive annual leave and flexible working arrangements.
- Growth Opportunities: Access to learning and development programs to enhance your skills.
- Culture and Environment: A fun, inclusive, and collaborative workplace.
- Wellbeing Support: Access to an Employee Assistance Programme (EAP).
- Quarterly Social Events: Company\-sponsored quarterly social events designed to bring teams together, celebrate success, and strengthen connections across the business.
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