GP Receptionist/Administrator

Job Summary
We are looking for a GP Administrator/Receptionist (previous experience is advantageous) to join our GP Practice in Chessington

We have a dedicated, friendly admin/reception team and are looking for an individual to join our team who is also dedicated to provide a high\-quality service to our patients.

We are looking for someone who can work under pressure, ensuring attention to detail and who is at times able to multi\-task.

The role: reporting to the Office Manager and working as part of the admin team, our practice administrator/receptionist will provide services to patients and members of the clinical/management team to ensure the smooth running of the back\-office functions and communication to our patients.

Duties

• Greet and check\-in patients upon arrival, ensuring accurate and up\-to\-date information.


• Schedule appointments and manage the appointment calendar.


• Answer phone calls and respond to inquiries in a professional and courteous manner. Maintain patient records, ensuring confidentiality and accuracy.


• Assist with administrative tasks such as filing and scanning documents.


• Collaborate with healthcare providers to ensure efficient patient flow\- Handle incoming and outgoing mail\- Searches/Audits/QOF/ITSkills:


• Strong administrative skills with proficiency in office software (e.g., Excel, Microsoft Office Suite)


• Excellent communication skills, both verbal and written\- Excellent IT skills Exceptional customer service skills with a friendly and professional demeanor


• Ability to multitask and prioritise tasks effectively


• Attention to detail and accuracy in data entry and record keeping


• Knowledge of medical terminology is preferred but not required\- Knowledge of EMIS desirable


• If you are looking for a rewarding opportunity to contribute to the healthcare industry while working in a supportive environment, we invite you to apply for the Medical Receptionist/Administration/Care Navigator position. Please submit your CV highlighting your relevant skills and experience.

Pay: From £12\.90 per hour

Benefits:

• Company pension


• On\-site parking

• Administrative experience: 1 year (required)


• Customer service: 1 year (required)

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