Global Quality & Regulatory Assurance Manager (m/f/x)

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Position: Global Quality \& Regulatory Assurance Manager

Contract Type: Full time\- Permanent

Grade*:* RCS J

Location: UKI/ EMEA

We are looking for a Global Quality \& Regulatory Assurance Manager to drive quality and regulatory compliance across DHL Supply Chain globally. This role plays a critical part in ensuring consistent, customer, regulatory, industry, and DSC quality standards are deployed in new business, implementation and day\-to\-day governance, with a strong focus on Life Sciences, Pharma, and Medical Devices. Acting as a subject matter expert (SME), you will partner with BD/Sales, Project Delivery, IT, OE, Operations, and other key stakeholders across the globe to embed quality, support customer projects, and continuously strengthen Quality, particularly for one of our AGS, DFN.

Your Key Accountabilities Include:

• Driving global quality and regulatory compliance by creating, maintaining, and deploying quality standards, and training.


• Representing Quality in global customer projects across the full lifecycle, including new business opportunities and renewals for DFN, particularity in the medical devices field.


• Acting as SME link to global / regional teams, including preparation of quality input for the DNF global bids and Quality agreements.


• Providing SME oversight and support on the GxP computerized system validation (CSV), e.g. Manhattan Active and its eco\-system, including periodic review of global systems, change control activities and deployment of regulations to the business.


• Driving visibility on global quality performance and support corrective action plans, including global internal and supplier audits, supporting in escalations and reports to senior leaders.


• Collaborating closely with DFN cross‑functional teams such as Project Delivery, Business Development, Sales, IT, and Operations Excellence to embed quality and regulatory requirements into business initiatives, particularity in the medical devices.

• A relevant university degree (e.g. Life Sciences, Pharmacy, Biomedical Engineering, or Quality Management), with Lead Auditor qualification (ISO 9001, ISO 13485\) (highly desirable.)


• Proven experience in Quality or Regulatory Assurance within supply chain, particularly Medical Device

• Strong working knowledge of Quality and regulatory standards such as GDP, ISO 9001, and ISO 13485\. Knowledge in GAMP5 is a differential.


• Experience in Computerized Systems Validation (CSV) activities is highly desirable, along with a willingness to learn and take on this role.


• Strong leadership, planning, organization, analysis, structuring, and problem\-solving skills.


• Excellent stakeholder management, with the ability to operate effectively across regions, cultures, and virtual teams.

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

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