Global Head Key Account Management, Pharma

Company Description *We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.*

Job Description

This role is a member of the global Pharma business Development leadership team, contributing to the overall growth strategy, market expansion, and commercial excellence across the Pharma segment.

• Manage Key Account team to assess markets for target identification and supporting corporative development strategies.


• Prioritise project requirements in collaboration with key stakeholders within Pharma and deliver analytics projects to agreed schedule.


• Support global strategic and focus accounts by managing the strategic project management team. This will include complex RFP/RFI response coordination, multisite project management and coordination of account governance and account business reviews.


• Attend client meetings in person to present our global capabilities.


• Participate in conferences and deliver oral presentations.


• Coordination and support of account development planning processes and engagement with the global network


• Super user support and deployment/adoption management of commercial systems (e.g. CRM, CPQ). Liaison with corporate IT functions as appropriate


• Attend and support regional business development meetings and participation in global sales and marketing strategy development


• Support commercial integration of acquisitions and support implementation of sales and marketing strategies


• Provide mentoring and opportunities management support to Business development managers in new Markets

Qualifications Please submit English CV for the application.

• Extensive experience in commercial operations support in Life Sciences services and solutions to global clients in a fast paced, dynamic organisation.


• In depth understanding of drug commercialisation and related analytical /CMC requirements


• Experience in a Contract Services Organization (CRO) an advantage


• Extensive scientific expertise in Pharma/Biopharma testing


• Knowledge of CRM and other commercial systems


• Strong team leader across complex cultural organisations


• Highly committed to achieving time frame previously defined and agreed with customer.


• Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and lead change.


• Analytical, decisive, adaptable, ethical, problem solver, persuasive, commercially\-sensitive.


• Highly Customer orientated, with deep commercial focus.


• Excellent verbal and written communication skills.


• Highly developed presentation skills and ability to interact effectively with senior leadership


• Fluency in English

Additional Information Why SGS?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.


• SGS university and Campus for continuos learning options.


• Multinational environment where you will work with colleagues from multiple continents.


• Benefits platform.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement. We offer a supportive and inclusive work environment that encourages professional growth and personal development.

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