General Manager

We’re looking for an exceptional General Manager to lead The Leicester Arms, our beautiful country pub with rooms in the heart of Penshurst, Kent.

Following a major refurbishment in 2024, The Leicester Arms has been transformed into a stylish, characterful pub with 11 individually designed bedrooms, a strong food and drink offer, beautiful outside spaces and a growing reputation as a destination for dining, stays and events.

We’re looking for an experienced, hands\-on General Manager who can take full ownership of the business, lead from the floor and continue to develop The Leicester Arms into one of the best pubs with rooms in the area.

This is a genuinely hands\-on General Manager position.

You’ll be responsible for the day\-to\-day running of the entire operation, including the pub, restaurant, bedrooms and events, working closely with the Head Chef and senior management team.

You’ll take ownership of:

Leading, developing and motivating the front\-of\-house team

Delivering exceptional guest experiences across food, drink and bedrooms

Maintaining consistently high standards of service and presentation

Recruitment, training and development

Rotas, labour management and payroll control

Sales, forecasting, budgets and P\&L performance

Driving revenue across food, drink, rooms and events

Stock control, purchasing and margin management

Bedroom standards and the overall guest journey

Guest feedback and complaint resolution

Health \& safety, licensing and compliance

Local marketing, events and community engagement

Working closely with the kitchen team to deliver a strong food\-led operation

About You

We’re looking for someone who is naturally hospitable, commercially minded and comfortable taking complete ownership of a busy operation.

You’ll ideally have:

Previous General Manager experience in a quality pub, restaurant, hotel or hospitality business

Experience managing a food\-led operation

Experience with bedrooms or boutique hospitality would be a strong advantage

Strong commercial awareness and understanding of P\&L, labour and GP

Excellent leadership and communication skills

High standards and strong attention to detail

Confidence managing busy services from the floor

Experience recruiting, training and developing teams

A genuine passion for food, wine and hospitality

The ability to build relationships with guests and the local community

Most importantly, we’re looking for someone who leads by example.

You should be visible, present and involved in the operation, supporting the team, engaging with guests and taking pride in every part of the business.

What We Offer

You’ll be joining Little \& Large Pub Company, an award winning independent hospitality group with a collection of individual pubs across Kent, Surrey and London.

We offer:

Competitive salary

Tronc

Performance\-related opportunities

Company discounts

Training and development

Genuine opportunities to progress within a growing business

The autonomy to make a real impact on your site

The Leicester Arms has huge potential, and we’re looking for someone ambitious who wants to take ownership of the business, build a brilliant team and continue developing it as a destination for great food, drinks, stays and hospitality.

If you’re an experienced hospitality leader looking for your next challenge, we’d love to hear from you.

Little \& Large Pub Company it’s the little things that make the large difference.

INDFOH

Pay: £50,000\.00\-£60,000\.00 per year

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