General Manager

New Pub Concept, London \- Opening September 2025

When you join Individual Restaurants, you are joining a collection of industry leading brands known for exceptional food, service and reputation, inclusive of Piccolino, Restaurant Bar \& Grill, Riva Blu \& FORBICI, across 30\+ restaurants.

We create places people love to work in, celebrate in, and return to again and again. This September, we are launching an exciting new pub concept in the city of London (Liverpool Street) and seeking an outstanding General Manager to lead the journey from pre\-opening through launch.

This is a rare chance to shape a brand from the ground up. We are looking for a true operator, commercially sharp, relentlessly standards driven, and inspiring.

As General Manager, you will have full ownership of the business. You will set the tone, build the culture, and lead a high\-performing team to deliver world class guest experiences on every visit.

You will be equally at home on the floor, in the detail of the operation, and thinking strategically about how to grow sales, build loyalty, and establish this pub as a destination in its neighbourhood.

What you will be responsible for

• Leading, developing and inspiring a large, multi\-skilled team with clarity, warmth and purpose


• Delivering outstanding guest experiences that feel effortless, personal and consistent


• Owning all aspects of day\-to\-day operations, from service standards and food \& drink quality to compliance and safety


• Driving strong commercial performance through effective forecasting, cost control and smart decision\-making


• Recruiting, training and retaining top talent, creating clear progression pathways and a positive, inclusive culture


• Working closely with senior leadership and support teams to bring the new concept to life and evolve it post\-opening


• Being a visible leader on the floor, setting standards by example and stepping in wherever needed.

What we are looking for

• A minimum of 5 years’ experience as a General Manager or senior operator within a high\-quality pub environment


• A proven track record of running successful, well\-loved pubs with strong financial results


• Natural leadership presence


• Commercially astute, with a deep understanding of labour, margins, stock control and local marketing


• Passionate about hospitality, people and creating places with real personality

Why Join Us

• 100% of gratuity and service distributed to the restaurant team.


• The Sunday Times – Best place to work 2024, 2025 and 2026


• 50% off your total food and drink bill at any of our restaurants, for up to 8 people, any time.


• Optional Health Care Plan


• Access up to 40% of your earned wages, savings, and financial well\-being tools through our partners at Wagestream.


• 3 % Employer pension contribution


• 15% off at Iceland Foods


• Life Assurance


• Enhanced Maternity and Paternity packages


• Reward and Recognition Programme


• EAP Wellbeing and Financial support through Drink Trust


• Discounts off hundreds of high street and online retailers

If you have the passion and drive to be the best and would like to join our team as our new General Manger, please click ‘apply’ today. We would love to hear from you!

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