General Manager
General Manager – The Druids
Location: Brighton
Venue: The Druids
Reports to: Director/Owner
Contract: Full\-Time
Salary: Competitive, based on experience
About The Druids
The Druids is a unique hospitality venue combining a daytime café atmosphere, an evening cocktail bar experience, live entertainment, community events, and a late\-night offering. We are looking for an experienced, hands\-on General Manager to lead the venue, drive commercial performance, and create exceptional guest experiences.
Role Overview
The General Manager is responsible for the overall operation, performance, and profitability of The Druids. This includes leading the team, maintaining high service standards, managing stock and finances, ensuring compliance, and delivering a welcoming and vibrant atmosphere that reflects the venue's identity.
The successful candidate will be equally comfortable leading a busy Friday night service, developing staff, analysing sales performance, and planning future events and promotions.
We're offering a starting salary of £33,000pa based on 40 hours worked over 4 or 5 days a week, with every other Sunday off. Bonuses based on performance and a profit share scheme offered. Potential live in opportunity in next 3\-6 months.
Key Responsibilities
Operations Management
- Oversee the day\-to\-day running of the venue.
- Ensure excellent customer service standards are maintained at all times.
- Manage opening and closing procedures.
- Maintain a clean, safe, and well\-presented venue.
- Resolve customer issues professionally and efficiently.
- Recruit, train, develop, and retain staff.
- Create and manage rotas in line with business needs.
- Conduct regular performance reviews and staff meetings.
- Foster a positive, professional, and inclusive team culture.
- Lead by example during service.
- Manage labour costs and staffing budgets.
- Monitor sales, margins, and profitability.
- Analyse performance reports and implement improvements.
- Support the development of pricing strategies and promotions.
- Achieve agreed revenue and profitability targets.
- Manage stock ordering and inventory control.
- Minimise wastage and stock loss.
- Build and maintain supplier relationships.
- Ensure accurate stock counts and reporting.
- Ensure full compliance with licensing laws.
- Maintain food safety and health \& safety standards.
- Ensure staff are trained in compliance procedures.
- Keep all venue documentation and records up to date.
- Support and develop events including live music, open mic nights, karaoke, craft sessions, and special promotions.
- Work with the marketing team or owners to maximise attendance and venue visibility.
- Help develop new concepts that strengthen The Druids' brand and customer loyalty.
- Identify opportunities to increase revenue and customer engagement.
- Support social media and promotional activities.
- Build relationships with local businesses, performers, and community groups.
- Contribute ideas for seasonal events and business development.
- Previous experience as a General Manager, Venue Manager, or Senior Hospitality Manager.
- Strong leadership and people\-management skills.
- Excellent understanding of bar, café, and hospitality operations.
- Experience managing budgets, labour costs, and stock control.
- Knowledge of UK licensing and health \& safety regulations.
- Strong organisational and problem\-solving abilities.
- Ability to remain calm and effective in a fast\-paced environment.
- Excellent communication skills.
- Personal Licence Holder.
- Experience with cocktail\-led venues.
- Experience managing live entertainment or events.
- Social media or marketing experience.
- First Aid qualification.
Pay: From £33,000\.00 per year
Benefits:
- Discounted or free food
- Employee discount
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