Garden Room Cafe/Restaurant Front of House Manager

Job Description:

Garden Room (Café/Restaurant) Manager

Are you passionate about hospitality and delivering exceptional customer service? We are looking for an experienced and enthusiastic Café/Restaurant Front of House Manager to lead our front\-of\-house operation at The Garden Room Eatery, Samlesbury Hall.

The Garden Room Eatery is a busy and popular destination serving breakfasts, lunches, afternoon teas, cakes, coffees and seasonal specials. We welcome a mix of new visitors, loyal regulars, small parties and group bookings, all of whom receive a warm Lancashire welcome from our team.

The Role

As Café/Restaurant Front of House Manager you will take responsibility for the smooth day\-to\-day running of the front of house operation. This is a hands\-on role where you will lead by example, ensuring excellent service standards while supporting and motivating a small, friendly team.

Working Wednesday to Sunday, 8\.30am \- 4\.30pm, 5 days per week, including weekends and bank holidays.

Key Responsibilities

• Managing, supervising and coordinating front\-of\-house service


• Delivering outstanding customer experiences to all guests


• Welcoming and looking after regular customers, visitors, parties and group bookings


• Supporting and developing team members through positive leadership


• Ensuring the café/.restaurant is presented to a high standard at all times


• Managing customer enquiries and resolving issues professionally


• Working closely with the kitchen and management team to ensure smooth service and delivery of exceptional food and drink

The ideal candidate will be:

• MUST have at least supervisory experience, managerial desirable


• Friendly, approachable and professional


• Smart, presentable and passionate about hospitality


• An experienced hospitality professional with strong front\-of\-house knowledge


• A natural people person who enjoys engaging with customers


• A hands\-on team player who is happy to get involved wherever needed


• Organised, reliable and able to remain calm during busy service periods


• Knowledge of EPOS systems

Benefits:

• Discounted or free food


• Employee discount


• On\-site parking

Pay: £28,000\.00 per year

Benefits:

• Company pension


• Employee discount


• On\-site parking

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