Funding Customer Advisor

Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract

Overview:
Our client, a globally recognisable charitable organisation are currently looking for a Funding Customer Advisor to join their Team to assist customers and internal staff members on the grant systems and processes.

Role & Responsibilities:

• Liaising with external customers to inform them of funding processes and systems


• Respond to queries in a timely manner


• Training internal teams on grant system and processes


• Working with other teams to create information guides on FAQs


• Present to internal teams on system and process changes

Essential Skills & Experience:

• 3+ years’ experience working on a customer helpdesk


• Experience providing guidance and training to internal and external parties


• Experience using salesforce or a similar CRM system


• Confident in making decisions


• Confident liaising with stakeholders

Package:

• Up to £250 per day (Umbrella rate)


• Hybrid working


• Free Lunch on site


• On site gym


• Beautiful offices in Central London

Funding Customer Advisor / London / Hybrid / Up to £250 per day (Umbrella rate) / 6-month contract

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