Fulfilment Operations Manager

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

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Candidate profile (text) \- Default language WHAT YOU’LL DO

• Lead daily fulfilment and operations activities, ensuring efficient flows, high quality standards and a great customer experience


• Develop and support your leaders and teams, creating a collaborative, safe and high\-performing environment


• Drive operational improvements, implementing new processes and ways of working across inbound, replenishment, outbound and services


• Work closely with stakeholders and partners to ensure product availability, operational excellence and sustainable growth

• Experience in operations, fulfilment or supply chain leadership within fast\-paced environments


• Strong ability to manage complexity, priorities and operational performance through data and planning


• Hands\-on leadership style, with the ability to engage people and drive change in evolving environments


• Customer\-focused mindset, strong collaboration skills and ability to build effective relationships across teams and partners

At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability.

Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests).

If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team.

We’ll make sure you receive the support and accessibility you need to fully engage in the process.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home\-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co\-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values


• Being your unique self, while respecting and including others


• A passion for home furnishing


• Performing \& delivering while learning \& developing


• Having fun!

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