Front Office Manager
Job Ref: DAL6021Branch: Clayton Hotel Dublin Airport CentralLocation: Clayton Hotel Dublin Airport CentralSalary/Benefits: Competitive SalaryContract type: PermanentHours: Full TimeShift pattern: FlexibleHours per week: 39Posted date: 15/09/2026Closing date: 03/10/2026 Front Office Manager
Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or to move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
As Front Office Manager, you will report to the General Manager. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high\-performance standards while fostering a positive work environment.
Your Key Duties and Responsibilities:
- Ensure that guests have the highest quality experience.
- Monitor departmental KPIs and implement action plans to achieve targets.
- Recruit, train, coach, and develop team members in line with Dalata standards.
- Lead the team in achieving goals related to mystery audits, customer comment indices, quality evaluations, and hotel standards.
- Develop and mentor the front office team, preparing them for the next steps in their careers.
- Assist in efficiently and effectively managing front office departmental operations.
- Contribute to the strategic management of the hotel.
- 2\-3 years of experience in a front office leadership role.
- Excellent skills in people leadership and development.
- Strong organizational skills with the ability to oversee and delegate tasks.
- A warm, friendly, and approachable personality when interacting with staff and guests.
- Ability to work independently as well as collaboratively as part of a team.
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 Employee rate on rooms for all Dalata owned hotels
- 30% Off Friends Family rate
- Extra annual leave day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development opportunities through our Dalata Academy to support your career journey
- Staff appreciation Initiatives, fun team building activities and regular charity events
- Performance\-related bonus plan
- Free employee meals on duty
- 50% Off FB in all properties
- €/£60 Employee rate on rooms for all Dalata owned hotels
- 30% Off Friends Family rate
- Extra annual leave day for every year worked (5 days to maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Pension access (Ask your HR Manager for local pension information)
- Development opportunities through our Dalata Academy to support your career journey
- Staff appreciation Initiatives, fun team building activities and regular charity events
- Performance\-related bonus plan
Dalata Hotel Group – We bring *the heart of hospitality* to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At The Clayton Hotel Dublin Airport Central , we are driven by our brand promise: Yes I Can! – delivering exceptional service with every guest interaction. As part of the globally trusted Clayton Hotels brand, we embody a culture of professionalism, hospitality, and integrity. Our team takes pride in creating memorable moments through warm, genuine, and thoughtful service. If you're passionate about hospitality and want to grow with a brand that values people, purpose, and performance, Clayton Hotel Dublin Airport Central is the right place for you.
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