Front Office Manager - Anantara Palazzo Naiadi Rome Hotel
Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.
In contemporary luxury hospitality, Front Office is far more than reception — it is leadership, human connection and the ability to turn every arrival into a seamless and memorable experience.
We are currently looking for a highly professional Front Office Manager to join our 5\-star luxury hotel in Rome. The ideal candidate will bring international exposure, outstanding leadership skills and a collaborative approach to managing large teams within a luxury environment.
What will be your mission?
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In contemporary luxury hospitality, Front Office is far more than reception — it is leadership, human connection and the ability to turn every arrival into a seamless and memorable experience.
We are currently looking for a highly professional Front Office Manager to join our 5\-star luxury hotel in Rome. The ideal candidate will bring international exposure, outstanding leadership skills and a collaborative approach to managing large teams within a luxury environment.
What will you do?
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- Lead and oversee all Front Office operations with fairness and consistency
- Manage, motivate and develop a large multicultural team
- Deliver an elegant, seamless and personalised guest experience
- Work closely with Reservation, Concierge, Housekeeping and Maintenance, Butlers and F\&B departments
- Monitor operational performance, service quality and departmental KPIs
- Handle guest relations and complex situations with professionalism and confidence
- Ensure the highest international luxury hospitality standards are consistently maintained
- Ensure strict compliance and seamless application of all LHW and Anantara Brand Standards.
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- Minimum 2 years’ experience as Front Office Manager within luxury hospitality
- Mandatory international working experience abroad
- Fluent English is essential
- Knowledge of at least one additional language is preferred
- Italian preferred but not mandatory
- Strong professional standing and executive presence
- Proven team building and large team management skills
- Highly collaborative leadership style
- Excellent organisational, communication and problem\-solving abilities
- Knowledge of tha culture will be valued
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At Minor Hotels Europe \& Americas we are committed to shaping exciting careers worldwide and cross\-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
- Worldwide experience – diversity of 150 different nationalities.
- Career development opportunities full of national and international challenges.
- Wide range of training programmes to enhance your skills.
- Wellbeing initiatives, including flexible working conditions.
- Team member recognition programmes, including Memorable Dates.
- Ability to make a difference through our sustainability programme and volunteering initiatives.
- Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
- Salary starting from €34K gross per year \+ MBO
*Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*
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