Front of house supervisor

Job Overview
We are seeking a dynamic and experienced Front of House Supervisor to oversee daily operations within our vibrant hospitality environment. The ideal candidate will possess strong leadership skills, a passion for exceptional service, and a comprehensive understanding of food and beverage service standards. This role involves supervising front\-of\-house staff, ensuring excellent customer experiences, and maintaining high standards of food safety and cleanliness. The position offers an opportunity to lead a dedicated team in a fast\-paced setting, fostering a welcoming atmosphere for guests and staff alike.

We are happy to employ someone for around 30th and these hours can be completed over 3/4days a week.

This person MUST beable to work weekends. Occasionally evenings but mostly with a finish between 5/6pn

Must have at least 3yrs experience as there will be occasions where this person will be completely running shifts with younger staff members. They will also have to manage a staff team and deal with customers.

Duties

• Supervise and coordinate front\-of\-house staff, including servers, hosts, and baristas, ensuring smooth service delivery.


• Oversee food preparation and serving processes to guarantee quality standards are met consistently.


• Assist with food production when necessary, supporting kitchen staff during busy periods.


• Manage reservations, seating arrangements, and optimise table utilisation to maximise efficiency.


• Ensure compliance with food safety regulations and maintain high standards of hygiene throughout the establishment.


• Lead by example in delivering exceptional customer service, addressing guest concerns promptly and professionally.


• Organise staff schedules, monitor performance, and provide training to enhance team skills and cohesion.


• Collaborate with management on menu planning, special events, and promotional activities.


• Maintain cleanliness of the front\-of\-house area, including dining spaces and service stations.


• Support bar operations if required, including barista duties or overseeing bar staff.

• Proven supervisory experience within a restaurant or hospitality setting is essential.


• Extensive knowledge of food preparation, cooking techniques, and food safety protocols.


• Experience in managing teams in busy environments such as restaurants or hotels is highly desirable.


• Familiarity with restaurant operations, including serving standards and customer service excellence.


• Previous experience with food production or kitchen experience is advantageous but not mandatory.


• Knowledge of hospitality industry best practices related to leadership, organisation, and guest relations.


• Additional skills such as barista experience or hotel industry background will be considered an asset. This role offers an exciting opportunity for a motivated individual to lead a passionate team while delivering memorable experiences for our guests through exceptional service standards.

Pay: £12\.71\-£14\.50 per hour

Benefits:

• Company pension


• Discounted or free food

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