Food & Beverage Supervisor

Come and join our team at Shrigley Hall Hotel \& Spa.

We are seeking an experienced Food \& Beverage Supervisor to join our team at the Silk Road Bar \& Restaurant, in the Spa and Leisure Department.

This is a hands\-on leadership role requiring a confident and capable supervisor who can lead a team, deliver exceptional guest experiences, and maintain high operational standards in a busy hospitality environment.

We are looking for an established hospitality professional with proven supervisory experience who can step into the role and make an immediate impact.

Essential Experience

Applicants must have a minimum of two years' full\-time experience in a Food \& Beverage Supervisor, Restaurant Supervisor, Bar Supervisor, or equivalent hospitality leadership role. Applications from candidates without significant supervisory experience will not be considered.

Key Responsibilities

• Lead and supervise front\-of\-house operations during service.


• Ensure guests receive outstanding customer service at all times.


• Motivate, coach, and support team members to achieve high performance standards.


• Manage guest feedback, complaints, and service recovery professionally.


• Maintain high standards of presentation, cleanliness, and operational efficiency.


• Support stock control, ordering, and inventory management procedures.


• Carry out cash handling and end\-of\-day reconciliation procedures.


• Ensure compliance with food safety, health \& safety, and licensing regulations.


• Assist with staff training, development, and performance management.


• Work closely with management to achieve departmental targets and objectives.

Essential Skills \& Qualifications

• Minimum 2 years' full\-time supervisory experience within food and beverage operations.


• Strong leadership and team management skills.


• Excellent customer service and communication abilities.


• Proven ability to manage busy service periods and work under pressure.


• Experience handling customer complaints and resolving issues effectively.


• Good understanding of food hygiene, health \& safety, and hospitality standards.


• Flexible approach to working hours, including evenings, weekends, and bank holidays.


• Right to work in the UK.

What we can offer you:

• £30 per night \- staff stays at our partner hotels, all situated in stunning locations with magnificent scenery.


• £55 per night – discounted stays for friends and family at our partner hotels.


• 40% discount on our spa’s within our portfolio –includes spa visits and entry. 15% discount for spa visits and entry for friends and family.


• 50% discount on food and drinks agreed upon visit.


• Cycle to work scheme.


• Free gym membership


• Generous Tip and Commission Scheme

If you have the experience we are looking for, we'd love to hear from you!

Pay: From £13\.25 per hour

Benefits:

• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee assistance programme


• Employee discount


• Gym membership


• On\-site parking

Ability to commute/relocate:

• Macclesfield SK10 5SB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How many team members did you regularly supervise during a typical shift?


• Do you have a minimum of two years full\-time experience in a food and beverage supervisory, or leadership role with handling responsibility for managing staff and leading service? Yes/No

Work Location: In person

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